Columbia Acura Inc - Service Center

It's not the service center I have an issue with but with Huyndai itself. When I got my new car, they told me I need to change the oil every 7500 miles. They wouldn't even change my oil until my car was 12 Huyndai itself. When I got my new car, they told me I need to change the oil every 7500 miles. They wouldn't even change my oil until my car was 12 months old because I didn't get to 7500 mile mark. Of course, service was provided for free for the first 3 years. I just had to pay for my first oil change since my car is now 3 years old. But now they recommend I get an oil change every 3000 to 3500 miles. Either Huyndai didn't take proper car of my car during the first 3 years, while they were paying, by not providing enough oil changes. Or they are scamming me out of money by recommending more frequent oil changes now that I am paying for them. Either way, it doesn't make me feel very confident in Hyundai. I'm just glad we discovered this now since we are looking for a new car for my husband and are not feeling very loyal to Hyundai or comfortable giving them more of our money. This was my 2nd Hyundai vehicle purchase but will probably be my last. More

Two words: Highway Robbery. My husband bought an air filter for $19 and put it in himself. You were going to charge $89!? We don’t make the kind of money you charge for labor- My husband bought an air filter for $19 and put it in himself. You were going to charge $89!? We don’t make the kind of money you charge for labor- insane. A tune up should have included the filters and an alignment. Shame on you. Shame on us for believing in you. Never again. More

Good experience this was only my 3rd service appointment but have been impressed. I do find the service pricing a little on the expensive side (especially oil change and tire rotation) but appreciate the se but have been impressed. I do find the service pricing a little on the expensive side (especially oil change and tire rotation) but appreciate the service and professionalism. More

Always very efficient and professional! I’ve never had an issue with Columbia Acura’s service department. I’ve never had an issue with Columbia Acura’s service department. More

Columbia Acura offers great customer service. It was easy and quick to schedule. Full information on service was shared and follow ups throughout the service period. It was easy and quick to schedule. Full information on service was shared and follow ups throughout the service period. More

I spent over $400 for service and they failed to wash/vacuum car Also charged me 60 for a filter and failed to mention the labor charge. wash/vacuum car Also charged me 60 for a filter and failed to mention the labor charge. More

Zack and the other staff are excellent. They pay attention to me and really care to deliver quality service They pay attention to me and really care to deliver quality service More

Dealership was very professional . . service was not that complicated but still took approximately 2 hours. Also i think a 10.00 coupon is not worth much if the service costis . service was not that complicated but still took approximately 2 hours. Also i think a 10.00 coupon is not worth much if the service costis above 150.00 dollars: we are happy with the service we have received. this year so far in 9 months we have had major body work done 1700.00 worth and 2 service calls costing approximately. 900.00 dollars. we are both on a fixed income. Overall, my rating on a 10 point scale is 8.5 Thanks: Joe Augustine. we are still waiting for a mirror part ordered 4 months ago. More

The service department is always top notch! Very friendly, polite and professional. I have not had a bad experience. Very friendly, polite and professional. I have not had a bad experience. More

Front desk are Very professional. Kept to the original amount of time needed for service. Kept to the original amount of time needed for service. More