Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,800 Reviews

1,800 Reviews of Columbia Acura Inc - Service Center

Sort by
September 27, 2023

Great place, great people, great service. The service department goes out of their way to ensure you are satisfied More

by AFRYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service not sakes dept
September 27, 2023

Very easy to deal with, polite and accurate service adviser. Car was ready as promised More

by JFDEMUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Did what they said they would do. Took care of all issues that needed attention. More

by JIMKOHL826
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
September 27, 2023

Great customer service, fast and friendly. On a Saturday had me in and out in no time!! More

by SSCHAEF88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

The constant attention to detail and going above and beyond is what sets them apart from other dealerships that simply achieve status quo. More

by TASHA.PITILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hauenstein
September 27, 2023

Everything seems to be fine. People were all nice and done sooner then I expected. More

by NAJEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Fast. ..Friendly Professional Service from start to finish. They did a great job. I'll always come back. More

by RVP1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

i would recommend but drawback was having to wait 4 hours and not being able to drop my car off and leave. I had a driver with me and we both had to wait. Then on top of that i got an emergency phone call More

by slundy963
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

We live in Massachusetts but stop here for service when passing through. Our 2019 MDX has 100,000 miles and is running strong. More

by nf4009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Thorough and comprehensive review of my vehicle. I don't love this review process, however. More

by LPALMS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
170
...