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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,794 Reviews

1,794 Reviews of Columbia Acura Inc - Service Center

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September 19, 2023

As always, the entire service department from Allen to Mary to the sweet secretary at the check-out are all extremely helpful, knowledgeable, and so kind! THANKS for making the service appointments and br More

by KATHERINE.C.ODONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
September 19, 2023

Nice job Their Service team is phenomenal and I look forward to seeing them every 7500 miles or so! Thanks again More

by DOCJOE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 18, 2023

Great service, pleasant, excellent with follow up, easy to schedule, run on time, very good with explanations. More

by jcass3575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany in Service
September 18, 2023

The service at this dealership is immaculate. Very professional, very courteous and very clean. Very good service would recommend To everybody they should come to Columbia. Hyundai and receive th More

by KELSEY.123.HEATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The check out window, very courteous and helpful.
September 17, 2023

my appt was for a recall . they said there wasn't one anymore.. no explanation More

by Ps54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Sales person Allen Williams was very good nature and understand my requirement for my Accura RDX. Everything was good and no issue. More

by BNOTICEWALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Williams
September 15, 2023

The customer service is outstanding, super friendly and thorough in explaining why services are needed. More

by AWTWORKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
September 15, 2023

Columbia Acura is the best! ! Their Service team is phenomenal and I look forward to seeing them every 7500 miles or so! More

by RYANKUHN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
September 15, 2023

The service took a little longer than expected, but everything else was good. I had no issues. More

by JSTROUSSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH
September 15, 2023

Overall would recommend. However, I had a couple minor issues I wanted them to look at and it was going to cost $170 - just to check them out (not fix). Also, I’m used to a f More

by mahonro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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