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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,751 Reviews

1,751 Reviews of Columbia Acura Inc - Service Center

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March 11, 2025

Excellent service and communication about repairs and recommended service to my RDX. Staff is always helpful and professional. More

by bastinmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Excellent customer service and thorough communication about the issues that are going on with my car! More

by ocullme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
March 08, 2025

Brindle was pleasant and professional. He made me aware of what my service entailed, my next complimentary oil change, and the time that it’d take. They even washed and account my car More

by stephaniedoddbtlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle
March 08, 2025

Fixed broken oxygen sensor in a timley manner. Friendly service and clean waiting room. Always treated with kindness. More

by HarryO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Always a positive experience when I bring my MDX in for service. They are on time, explaining all costs, and do it all with a smile. More

by rich83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jamy
March 08, 2025

Excellent service! Everyone was professional and the service was quick. The dealership was clean. When will Acura dealership open in Northern KY? More

by TTECKSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I had an excellent experience. The staff was friendly, informative, and very professional. 10/10 will come back. More

by CEMETZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hickey
March 07, 2025

Everything was excellent especially considering that it was my first visit to the service department. (I had to ask which way to turn every step of the way but everyone was very helpful). I especially appr More

by kjlidencm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmella (at the check-in)
March 07, 2025

Always great service and interaction. Special thanks to Jamey for his communication on service needs, cost, and duration. More

by JoeF42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 07, 2025

Service desk personnel treated me with courtesy and professionalism. Everything was clearly explained to me. More

by JIARUSSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service Dept
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