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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,720 Reviews

1,720 Reviews of Columbia Acura Inc - Service Center

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April 28, 2025

I received an email to come in for a complimentary service (oil change). When I got there, I was told I was over mileage and not eligible. With BlueLink, you certainly know my mileage and should honor More

by CHADDRESNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Our intake service person, Charles, was very efficient and kind. The waiting area is very comfortable. More

by Esheldon5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charles
April 27, 2025

Very professional prompt got me out earlier than expected answered my questions and ahd a very comfortable waiting room. More

by bcromer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
April 27, 2025

On time and very professional. When I called for an appointment, they satisfied my requirements More

by donquig41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
April 27, 2025

They got me right in on a Saturday. Rotated tire oil change inspection all for $120.00 Dollars and car wash inside and out. More

by swalsh3cinci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
April 26, 2025

They are the best to work with! Polite and always let me know exactly what’s going on. Trust them to be honest with me and that’s very important More

by njkowatsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Maintenance was completed in a timely manner. Service personnel was able to find a solution to a recall (fuel pump) issue and the situation was handled very professionally. More

by tschroeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Allen
April 26, 2025

Advisor Chuck Elliott made our service a pleasant experience. Explained the recommended maintenance and cost in detail. Did not pressure us into having work done at this visit. More

by MLRENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott excellent
April 24, 2025

Scheduling was easy and everything was done as promised and on time. Very professional and friendly. More

by RBTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore, Allen Williams
April 24, 2025

All went smoothly from scheduling & dropoff, to loaner car, to pickup at completion. Service was quick and efficient, and everyone was friendly and helpful. More

by PD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac