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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,750 Reviews

1,750 Reviews of Columbia Acura Inc - Service Center

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March 04, 2025

Took great care of my car Was open and honest on was needed. Work was completed quickly and completely. More

by SID0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
March 03, 2025

Quick friendly service. Waiting area was clean and plenty of refreshments to be had while you wait. More

by TJCAMPBELL04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Excellent service. Fran Watson was helpful and awesome. My repair was completed in a quick manner, regular communication was excellent and my car was returned looking a More

by dminson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Watson
March 01, 2025

Exceptional caring experience. Can always count on Jamey completing our needs professionally. I know when there is a concern it will be addressed and completed well. More

by SEGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
March 01, 2025

Fran is awesome to work with! Car looks great and follow up with insurance company was good and timely also. More

by dwdlo222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Watson
March 01, 2025

Fast, friendly service and I received a call when my car was ready. Everything was done up the expectations.. More

by CORBS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
February 28, 2025

The whole process was very organized and smooth. I was able to get done on my lunch hour from work, which was great. More

by sendtodianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

jamie was wonderful in making sure all was taken care of and answered all questions minimal time involved More

by NFOGARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jamie-service
February 27, 2025

Columbia let me change my appointment day without any hassle. My service advisor, Chuck, kept me informed about the price and issues of the car. Everything was great! More

by SHANNONW45140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott
February 27, 2025

I took my car to replace the headlights which we ended up not doing since it was $387.00 but did change the serpentine belt which is making our car run much better. They also offered to wash our car, but the More

by JENNA441090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
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