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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,757 Reviews

1,757 Reviews of Columbia Acura Inc - Service Center

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February 21, 2025

Chuck was a huge help in navigating the services needed on our vehicle. He offered suggestions and assisted with getting my additional asks reviewed. More

by Geauxdaddy
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Good experience. Happy with their work. Very professional and good to work with. Will be back. More

by SUSIEPAYNE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
February 19, 2025

Great service experience. They worked me in when my car was having issues. Fixed it quickly. More

by cdzyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
February 18, 2025

They are dismissive and disrespectful. Was there 2 days in a row and they came up with an absolutely xx answer that was not possible. They finally agreed to fix after much fighting. They More

by PBBUITENDORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk
February 18, 2025

Service is always great at Columbia Hyundai. Service department is the best anywhere. Chuck is incredible More

by mark.richards529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliot in service dept.
February 16, 2025

They are so easy to deal with. They are friendly, efficient and always keep me informed. I love going there. More

by ILOVE2SWIM72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
February 16, 2025

They were professional, friendly, and efficient. It was easy to schedule a time that fit my schedule. Jamie explained the service and answered my questions. More

by SNYDERD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore, Service, and his staff - exceptional
February 15, 2025

The customer service was top notch. The staff is friendly, knowledgeable, and helpful. Jamie is the best. More

by WRIGHTK2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
February 15, 2025

All good! The Service was courteous, thorough and timely. Sad they did not wash the car, but when they did in the past after a service, I was delighted! That More

by MARTHAOCARMODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember right now.
February 15, 2025

Always do a great job. Jamey nailed it again this time! I appreciate him and the team! More

by mjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey moore
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