Columbia Acura Inc - Service Center

Great service with friendly staff. The waiting room was clean and lots of good food. I really appreciated the car wash. The waiting room was clean and lots of good food. I really appreciated the car wash. More

I always have a good experience having my car serviced. Zachary and the team do a great job. He always provides me with a full explanation of what to expect, before, during and after service and always pro Zachary and the team do a great job. He always provides me with a full explanation of what to expect, before, during and after service and always provides good guidance. I would not take my car anywhere else. More

Great service. Friendly staff. They always go over and above to make sure that I’m comfortable when I wait. Friendly staff. They always go over and above to make sure that I’m comfortable when I wait. More

They take great care to answer your questions and did a thorough job making sure that my car was serviced properly. thorough job making sure that my car was serviced properly. More

Chuck in the Service Department was awesome and was a tremendous help with all questions. tremendous help with all questions. More

Great Service. They advised me accurately and fairly. Very happy with the free maintenance and extended warranty. They advised me accurately and fairly. Very happy with the free maintenance and extended warranty. More

Hard to get a live person to talk too. When I called and left message no call back waited 3 days. Poor customer service with trying to set up an appointment When I called and left message no call back waited 3 days. Poor customer service with trying to set up an appointment More

Excellent, knowledgeable service! They were able to diagnose a problem that other shops had missed. They were able to diagnose a problem that other shops had missed. More

My experience with Acura Service was good and professional. The service team provided me loaner car during the recall fix as well as torque converter fix. I am very satisfied with their quality o professional. The service team provided me loaner car during the recall fix as well as torque converter fix. I am very satisfied with their quality of service and appreciate their support. Thank you. More

Had an appointment for fuel pump recall. Waited an hour for them to tell me they didn’t have the part to fix it. Not the first time I’ve had issues with this dealership. Waited an hour for them to tell me they didn’t have the part to fix it. Not the first time I’ve had issues with this dealership. More