Columbia Acura Inc - Service Center
Cincinnati, OH
1,778 Reviews of Columbia Acura Inc - Service Center
The staff is nice, but I have spent more than 8 hours over three different services trying to get my NFC card to work, and it does not work. Counting my drive time (20 minutes each way, it's more than 10 over three different services trying to get my NFC card to work, and it does not work. Counting my drive time (20 minutes each way, it's more than 10 hours of my time to not have a resolution). In this time, the crew ended up leaving a tool in the car, items from my center console strewn about the front seats, and my steering wheel was damaged which now needs repair and a fourth trip to service going back to just a single ask for a card to be programmed which could only be programmed by the dealership. More
They are very helpful. They gave us updated information on our vehicle. Wasn't too long of a wait. They gave us updated information on our vehicle. Wasn't too long of a wait. More
I have always received exception service at Columbia Acura. I would highly recommend Columbia Acura. Acura. I would highly recommend Columbia Acura. More
Quick and easy checkin. The team all around was professional and provide quality service. Would recommend to my friends. The team all around was professional and provide quality service. Would recommend to my friends. More
They were very polite, come out and updated me on my car a couple times. a couple times. More
Issue not resolved, waiting on a backed ordered part that will not be in until March... will not be in until March... More
I have always received great service from Columbia Acura on my 2018 RDX. I highly recommend them! on my 2018 RDX. I highly recommend them! More