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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,778 Reviews

1,778 Reviews of Columbia Acura Inc - Service Center

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January 21, 2025

Every thing was so bad I got rid of the car never to return to the dealership or ever buy a car from them More

by JIMBOMKAMP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doesn’t matter
January 20, 2025

The staff is nice, but I have spent more than 8 hours over three different services trying to get my NFC card to work, and it does not work. Counting my drive time (20 minutes each way, it's more than 10 More

by M.MCDONALD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle (she is always helpful, and kind)
January 20, 2025

They are very helpful. They gave us updated information on our vehicle. Wasn't too long of a wait. More

by CHRISTY12MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

I have always received exception service at Columbia Acura. I would highly recommend Columbia Acura. More

by NEIL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Had noise in rear tire area, Jeff Wyler service couldn’t get in until 18 days. Checked Columbia on Monday and they had appointment Thursday. More

by dhramey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 19, 2025

Quick and easy checkin. The team all around was professional and provide quality service. Would recommend to my friends. More

by BCETROUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

I had to talk to mgr to get my gas smell gone but then he took care of it More

by debbieohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
January 19, 2025

They were very polite, come out and updated me on my car a couple times. More

by BOWLINGK99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Issue not resolved, waiting on a backed ordered part that will not be in until March... More

by SALYERSNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

I have always received great service from Columbia Acura on my 2018 RDX. I highly recommend them! More

by yasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie, Trevor, Mary, the whole crew is knowledgeable and respectful
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