Columbia Acura Inc - Service Center

As always, it’s a great professional service at Columbia.. always a pleasure to come for service :-) Columbia.. always a pleasure to come for service :-) More

Did not have the part! They made my wife wait a half hour before they told her they did not have the part.! They made my wife wait a half hour before they told her they did not have the part.! More

The worst service experience ever! Zero communication between the service department and us. We found out what was going on with our repair from our insurance company, Zero phone calls Zero communication between the service department and us. We found out what was going on with our repair from our insurance company, Zero phone calls in the 4 weeks they had our suv, other than someone asking how our service was before we got the car back. We received an email asking to review our service, yet nobody called to let us know the car was done! It took over a week to have the suv taken over to the body shop for repairs after the recalls were done. I thought the body shop would be better, but again, no phone calls. We had to do all the calling. We will never take any vehicle back to Columbia. More

While service was good & timely, communication on completion was lacking and wait at lounge was needlessly long. Also I did not woth with Jon McFarland, and rating bleow is not relavant completion was lacking and wait at lounge was needlessly long. Also I did not woth with Jon McFarland, and rating bleow is not relavant More

Your dealership’s outstanding service reflects professionalism, dedication, and a genuine commitment to customer satisfaction. professionalism, dedication, and a genuine commitment to customer satisfaction. More

Called Monday morning and they were able to get my car in for an emergency battery replacement. Trevor was very courteous and helpful. Well done. for an emergency battery replacement. Trevor was very courteous and helpful. Well done. More

Was able to get in quick for an oil change on Christmas Eve. Surprised Columbia Hyundai was open on a holiday. Chuck my Advisor was great to work with and had my car done within an hour. Thanks for an Eve. Surprised Columbia Hyundai was open on a holiday. Chuck my Advisor was great to work with and had my car done within an hour. Thanks for an awesome experience. Merry Christmas a More

The lady that checked me in for service was so very pleasant and helpful despite the fact that it was XMas eve. pleasant and helpful despite the fact that it was XMas eve. More

Great and quick service at Columbia Acura for my Acura recall and oil change. I appreciate your service. recall and oil change. I appreciate your service. More

Columbia Acura service center was quick and kept me updated throughout the whole process. The staff was great very friendly. updated throughout the whole process. The staff was great very friendly. More