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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,364 Reviews

1,364 Reviews of Columbia Acura Inc - Service Center

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June 10, 2024

Service was quick but some confusion with paperwork at end. Took over two weeks to have paperwork sent to my home. More

by wcgale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Chuck was great on my initial visit for the diagnosis. I have to return for the fix hope it goes as well as my initial visit. More

by BRAUCHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
June 08, 2024

Awful communication through the whole process. Could never get ahold of anyone at the dealership. More

by sarahveaseye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
June 08, 2024

The service department was prompt, friendly, and efficient in taking care of my vehicle repair. More

by FILISHANORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
June 08, 2024

I think it was a great service and the representative was polite and very helpful. More

by DANIELE.FARPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

I was able to have an appointment to get my serviced when I needed it, and the car was serviced promptly and ready to go in no time! More

by SZIEGLER314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
June 08, 2024

Service was great and they kept me abreasted of what was needed and costs Thanks More

by LJONES6263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Excellent service by all I interacted with as usual. I need fifteen words for some reason More

by JEBELL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Jamie
June 07, 2024

Jack was great to work with. Very knowledgeable and a great help with making me comfortable through the entire process. Everyone I have worked with at Columbia Acura has been ver More

by RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Allen was great and very friendly. Explained everything that was needed for the service very well. Work was done quickly. More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams
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