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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,823 Reviews

1,825 Reviews of Columbia Acura Inc - Service Center

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June 18, 2025

Great Service! Chuck was Awesome. Got everything I needed done and didn't sit at the dealership all day. More

by nbhissong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
June 18, 2025

Very nice good waiting area i like it a lot go UK anything else hot coffee More

by dpburkart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Very unhappy regarding my 2018 Sante Fe burning oil, understood my engine was burning oil beyond specs but now being told it isn’t. I now have a case manager and an attorney. Seek an engine replacemen More

by TERRYSHEEHAN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
June 16, 2025

Great experience with the service department/customer service! Carmella was phenomenal to work with and made the experience more enjoyable with her humor and great communication! More

by JAMES@ASKTCG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmella
June 16, 2025

I recently had my passenger seat repaired due to wrinkles and bulging in my seat interior but when I received my car back after the repair my seat is in worse condition than when I dropped it off. I’ve expla More

by brownraquel01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie(service)
June 15, 2025

Friendly service quick and easy. Got the job done efficiently and effectively. Great personal experience. More

by joshuapond24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
June 14, 2025

Friendly welcome into drive area and staff in office friendly and explain things well. Not a long wait for oil change and tire rotation More

by dhramey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
June 13, 2025

Friendly, professional staff. Job was done in a timely manner. Had a place to work on my laptop. More

by JOEBUSEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

great service department at Columbia Acura. Easy to schedule, they work hard to inform about service needs and keep you informed. More

by STEVE.CAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
June 13, 2025

I won't ever go back to a Jeff Wyler , Columbia is the only other Hyundai dealer around us. They serviced my daughter's car and told us the issue was a loose battery terminal/junction box. They charged he More

by JBW1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brindle, I didn't talk to John
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