Columbia Acura Inc - Service Center
Cincinnati, OH
1,875 Reviews of Columbia Acura Inc - Service Center
For my last 2 service appointments, it has taken several days to talk to a live person before setting up apt. When I mentioned it , service rep didn’t seem to care, no car wash after the $550 service like days to talk to a live person before setting up apt. When I mentioned it , service rep didn’t seem to care, no car wash after the $550 service like they use to do. For a premium priced service department, I would expect a lot higher service level than I have received recently. I will be trying the Acura dealership closer to my house. Also, I will be shopping for a new ACURA somewhat soon, probably will not consider this location again at this point. More
Car will not run, due to lens on headlight cracked. UN HEARD OFF. 3rd Honda/ Acura purchased new. Maybe the last. Service should have checked the fuse as I said, but insisted I get a whole new ligh UN HEARD OFF. 3rd Honda/ Acura purchased new. Maybe the last. Service should have checked the fuse as I said, but insisted I get a whole new light assembly. More
Received the car back with multiple small dents. No other explanation of how this occurred. No other explanation of how this occurred. More
Great service. Communication was on point with my point of contact at the dealership. Thanks Communication was on point with my point of contact at the dealership. Thanks More
Bobby keeps registering my email address for his car services in Chicago. Bobby is lying about his email address. Please stop emailing me. services in Chicago. Bobby is lying about his email address. Please stop emailing me. More
I cannot say enough positive things about this dealership! They listen, respond, and are kind, respectful, and courteous. If they don't have an answer for a question, they find someone who does. dealership! They listen, respond, and are kind, respectful, and courteous. If they don't have an answer for a question, they find someone who does. More
Columbia has fast friendly service that we have confidence in. The waiting is nice with drinks and snacks. confidence in. The waiting is nice with drinks and snacks. More