Columbia Acura Inc - Service Center
Cincinnati, OH
1,872 Reviews of Columbia Acura Inc - Service Center
My first visit for service. Employee that met me at the garage door, (immediately upon my arrival), was very welcoming and friendly. Service advisor was also friendly and helpfu Employee that met me at the garage door, (immediately upon my arrival), was very welcoming and friendly. Service advisor was also friendly and helpful.. Having seen many auto service waiting rooms in my lifetime, your’s was a welcomed site. Open and bright with comfortable chairs, and well stocked with drinks and snacks. Service completion time was not excessive. Cashier was friendly and efficient . Overall a very pleasant experience. . More
Love the Hyundai dealership very responsive and helpful looking forward to next visit thank you looking forward to next visit thank you More
Columbia Acura is a terrific dealership. They do exceptional work and communicate very well. I could not ask for anything more from them They do exceptional work and communicate very well. I could not ask for anything more from them More
Jamey continues to be a professional and trusted advisor for the issues related to any of the issues on my Acura RDX. Jamey does and excellent job in communicating and coordinating the necessary outcome. for the issues related to any of the issues on my Acura RDX. Jamey does and excellent job in communicating and coordinating the necessary outcome. More
The service rep was excellent. Quick and easy service from scheduling to completion of the service. Quick and easy service from scheduling to completion of the service. More
My experience couldn't have been better. Everyone was very pleasant and professional. I will be back for regular service. Everyone was very pleasant and professional. I will be back for regular service. More
The service rep was excellent. He understood what needed to be done and what worked for my schedule. He went out of his way to coordinate a good solution. He understood what needed to be done and what worked for my schedule. He went out of his way to coordinate a good solution. More
Service individual I delt with was very professional. I would rate him well. My only complaint is that I was under the impression that free schedule maintenance was more encompassing than oil change and I would rate him well. My only complaint is that I was under the impression that free schedule maintenance was more encompassing than oil change and tire rotation. There were a number of items that should have been inspected at the milage of my vehicle. These were available only at an extra charge. This was NOT explained well upon purchase of vehicle or on the phone when I made my appointment More