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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,802 Reviews

1,802 Reviews of Columbia Acura Inc - Service Center

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May 09, 2024

Great staff. Very helpful! Addressed my concerns very effectively. Communicated to me in a very timely manner. More

by KPEMBAUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Great service staff, Plus Service is always fast and efficient. Will always bring my Acura for servicing to Columbia Acura More

by PFlood0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Muse
May 09, 2024

Oil was overfilled at scheduled service unbeknownst to me, car started running rough, smoke coming from car two days later, had to have car towed back to Columbia Acura, serviced again and they admitted a More

by woeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple service department employees.
May 09, 2024

Took care of all of my concerns promptly and professionally. Jamie was fantastic to work with. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
May 07, 2024

I get what I need. Jamey takes care of me. What more can I say. More

by ROBERTHENNESSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
May 06, 2024

Friendly and efficient. Good explanations at the end. Nice experience. I'll be back.when you say so. Thanks More

by QUESTIONGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
May 05, 2024

Quick and easy with no hassle experience. WiFI in lobby wasn’t really working well More

by GARTHRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
May 04, 2024

The crew at Columbia Acura is the best! Especially Jamie. I have referred many people to this dealership because they offer the full package of superior service, honesty, and fair prices. More

by LAWIETHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
May 04, 2024

Service manager did an excellent job. Very professional and prompt. Also appreciated that they cleaned the car for me. More

by STHOMPSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

the waiting area is very clean, has power outlet and WIFI, and provides free coffee and other drinks. I did some work on my laptop while waiting. More

by hui.guo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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