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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,800 Reviews

1,800 Reviews of Columbia Acura Inc - Service Center

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April 29, 2024

Jamie is awesome, does an amazing job every time! I will continue to use Columbia Acura for all service needs. More

by anthony.masturzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

We have bought 2 MDX’s from Columbia and a big reason is the excellent customer service. More

by buckeyestate16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod
April 27, 2024

Have been coming to the service center for years. Reliable service, outstanding customer service from Jamie, one of the service managers. More

by janetlpipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, acura service mgr
April 27, 2024

This was my first visit are my purchase. All the folks there were extremely pleasant and professional to work with! More

by GGAMBLEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentlemen and lady in the service department
April 25, 2024

Professional and dealership well maintained, staff is helpful and snacks and drinks are appreciated. Nice. More

by anthony.carenza97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

The service department gave me a discount for services as I have not been receiving coupons since I bought my MDX 3/17/22 They washed the car and brought it to me! Thanks so much More

by VICTORIAS.DITTRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember the gentleman’s name but he treated me well
April 25, 2024

Excellent service and ability to get me out the door on time. Quote for service was accurate. More

by CORSONJ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Very friendly dealership. They did exactly what they said they would do. Getting very pricey! More

by jimgudmens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Very helpful and professional. Walked me through what was being done and what I would need done as well. More

by r.bradley37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Jamie was outstanding. Communication was excellent and he even found a way to save me some costs. More

by BRAD_COPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service dept
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