Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,800 Reviews

1,800 Reviews of Columbia Acura Inc - Service Center

Sort by
April 23, 2024

Excellent service! ! Would highly recommend!! They were fast, friendly, and very knowledgeable about what was needed to make my problem right! More

by mbeattie10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen williams
April 23, 2024

Brought my car in for service and it was a quick and efficient service. My car was diagnosed and fixed right on the first visit. More

by GibsonKay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore, Alex Haunstein, AL Bucher
April 20, 2024

Excellent service. I was able to get an appointment convenient for me. Work performed as promised. Good communication from service advisor. More

by phylfran
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Moore
April 20, 2024

Very friendly and courteous staff. I had a regular service plus some additional work done. More

by JUSTINPETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Very satisfied with the service. Waiting room was OK but needs an upgrade and or made bigger with electric service for phones and laptops. Also donuts and coffee bar would be nic More

by VKERSCHER42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Jamey provides by far the best customer service I’ve ever experienced in a service department. More

by CHRIS_MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Fast service, organized, and everyone was personable. Really simple if you decide to use the app/website to schedule your appointment. More

by kgeiger95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Excellent customer service. Jamey is always very helpful. Great customer service and very responsive to questions. More

by WRIGHTK2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
April 19, 2024

Thanks for efficient service. Staff at check in and check out was professional & nice. Car wash was great also. More

by Caryrd1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
April 19, 2024

I feel the service was great, explained information about my car to me well enough for me to understand. More

by KEAHREN Burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
...
91
...