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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,751 Reviews

1,751 Reviews of Columbia Acura Inc - Service Center

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March 22, 2024

This is my fifteen word review of Columbia Acura. They did a very good job. More

by HILBERT.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Andrew is an amazing mechanic! He helped me understand my options for cosmetic changes I wanted to make and he did them exactly as I asked! The front office staff in the service de More

by Mr. C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Spicer
March 22, 2024

They are very good and excellent explained the products. . staff is very knowledgeable and helpful and they explain everything what you want to know.. More

by SHANKERNIDHI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Everyone on the team was top notch, very customer driven. They were courteous, efficient, and focused on the goal of making sure I was pleased with the service! They truly worked as a team. More

by mrockett26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Jamey and Trevor
March 20, 2024

We had to wait 2 hours to checkout but other than that everything was great. More

by LINDAKAY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Allen in Service really made me feel like I was a valuable customer. Thank you More

by JACKSONJ652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Service Department
March 19, 2024

Trevor at the service desk was exceptional, very professional, friendly and great at his job! More

by APRILMEISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
March 19, 2024

There is a new girl in th eservice department and she is not as friendly and easy to speak with as the rest of the team. Jamey, Alan, and Trevor were great as always. Easy to schedule and new text featur More

by mpforest327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jamey, Alan both in Service
March 19, 2024

Excellent service body shop manager excellent explained everything to us show us exactly what work on very happy More

by dclifford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Work was done efficiently while I waited in the dealership. They attended the past incomplete work of rotating the tires. More

by rajvarma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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