Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,800 Reviews

1,800 Reviews of Columbia Acura Inc - Service Center

Sort by
April 18, 2024

Friendly staff, great service. Appreciated ride home instead of waiting. Bonus getting my car washed! More

by NASCHUTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams
April 18, 2024

The employees are friendly, attentive, respectful, knowledgeable, professional, and helpful. Service is thorough and done in a timely manner. More

by SNYDERD12
Recommend Dealer
Yes
Employees Worked With
Jamey .o
April 18, 2024

Extremely polite and pleasant. Very informative and knowledgeable. Wait time was not extended. Waiting area was very nice. More

by restroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

They are very nice and always do a good job. Expensive but they get the job done. More

by caheidel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
April 17, 2024

As usual Jamie was outstanding. He guided me as what I should do for a wheel alignment. I will be getting new tires. More

by phforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
April 17, 2024

Thanks for checking out what was wrong with my car. But they took too long. So wait long. More

by CHOI87964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Professional. Proud. Honorable. I felt like the most important customer in their care even though I knew there were others. More

by PJBERAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore
April 13, 2024

Columbia is a great dealership. I've been having my cars serviced there for close to 20 years. The service department never disappoints. The service advisors communiate well and More

by MJMONDER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
April 12, 2024

Great job and the timing was accurate for the body work done on the vehicle! More

by nativegrounds.josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran and Randy May
April 12, 2024

The service was great and it was very nice to have the car cleaned inside and out. More

by DALEJBETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
92
...