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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,751 Reviews

1,751 Reviews of Columbia Acura Inc - Service Center

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March 17, 2024

Service was done in a timely manner. Service manager kept me informed. Lounge was fine. More

by CAUGUSTINE1251
Recommend Dealer
Yes
Employees Worked With
Allen
March 16, 2024

Our experience with Columbia Acura has been positive with timely service and updates on progress. The dealer has been respectful and appreciative of our business. More

by CCLIERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 16, 2024

They provided Good communication. Thorough work and friendly service. Will be using them again. Thanks More

by Vsprouse6422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Excellent service from the entire Acura dealership and customer service staff. They continue to accommodate while you wait. More

by keith.waldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
March 16, 2024

Great people and service, been going for 15 yeats. They are always fair and knowledgeable More

by jrscotts73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Courteous staff. Work was completed in a timely manner. They are communicative throughout the entire process. More

by MARCY.SWISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Always transparent discussions and interactions on timing and repairs for my acura RDX. Jamey and his team are excellent. More

by JoeF42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
March 14, 2024

The service managers Alan and Jamie have been there since we purchased our first Acura in the 1980s. We are on first name basis and feel like we know them as well as family. We bought our first Acura which w More

by alanweber18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Alan and Andy Miller
March 14, 2024

Customer service was easy to deal with and patient. I will get all my service done here More

by RNMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Staff was friendly as usual and check in was efficient, Vehicle was ready ahead of schedule and check out was also very easy/efficient More

by NKINROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor & Allen
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