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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,751 Reviews

1,751 Reviews of Columbia Acura Inc - Service Center

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March 14, 2024

Everything was great. Fast, efficient, clear communication.Car was also right on time. No problems. More

by GELTER.PAUL357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Great service -- prompt communication from the sales agent. Very satisfied with the experience. as always. More

by Shaunak Sastry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
March 13, 2024

Excellent service, trustworthy partners who bring additional maintenance suggestions to the discussion like timing of replacement hoses & belts. Always offer a free loaner if works takes longer than More

by MGKINNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center, not sales
March 13, 2024

Very good friendly efficient and answered all my questions I will certainly use them again More

by LARRYOSTROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran in body shop
March 13, 2024

Great service per usual. Had an issue and came in without an appointment, everything was fixed and taken care of within two hours. More

by PATRICK.FRYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Advisors were great and very thorough with their work. I found their pricing compared to other Acura dealerships much higher for a simple oil change. More

by mark.mansur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Everything went well. No complaints 15 words is a bit silly don’t you think? More

by JEBELL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tigfany
March 10, 2024

Friendly, personable staff! Always gets me in for my appointments on time and explains what is being done. More

by btalbot189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
March 09, 2024

Jamie Moore and his service team performed excellent service on my vehicle. From start to finish they kept me informed of the service request with cost and time to be completed. I was very impressed and More

by MSCREDS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Moore-Service Department-5 stars
March 09, 2024

Tiffany always provides excellent customer service. She greets me by name and explains everything that will happen during my visit and is up front about pricing. More

by mrsklove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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