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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,799 Reviews

1,799 Reviews of Columbia Acura Inc - Service Center

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March 31, 2024

Always a great service department. Gave a thorough explanation of what needed to be done. More

by e.kelleher4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
March 30, 2024

Outstanding In and out Great job Jamie is fantastic Will be back Thank you Done More

by LLAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Moore
March 29, 2024

I bought my TL almost 10 years ago and have only had it serviced at Columbia. Every experience has been positive and I wouldn’t consider another service Center. More

by LIZZIEWEST0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Easy to get an appointment, staff are always friendly and they’ll do a car wash if you just stop by. More

by THEKLEINHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 28, 2024

Very helpful and courteous. More than fair on pricing. Made every effort to address my issue quickly. More

by PMUETHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

It was a quick and easy drop-off, after the inspection we discussed my options and it was as easy as that! I appreciate the honesty and quick service! More

by AMISHAJPATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Always feel well taken care of at this facility. Very professional and friendly staff. Always feel welcome! More

by mallis.graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Acura provides a great experience. They’re prompt and helpful. The team is friendly - I think everyone said hello/good morning. Staff held doors and provided direction on where to go. More

by stefanie.dilandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
March 27, 2024

They were very thorough and professional. Jon answered all of my questions and concerns. Very pleased with ever More

by MHARRISON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Jamey is alway thorough, reviews options, provides guidance and is ready to help with whatever is needed. Jamey is the reason we've keep our MDX and continue to have Columbia Acura perform maintenance More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
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