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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,750 Reviews

1,750 Reviews of Columbia Acura Inc - Service Center

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March 09, 2024

The service department is always very professional and give very good service. They always give me great service. More

by RHP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Doe
March 09, 2024

Good service and kept me informed of everything going that was going on at all times. More

by VOICESOFPEACE4
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Jamey was great and very attentive. The team completed the service in the amount of time stated which was great since I had my 3 month old with me! More

by antonellabarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
March 07, 2024

I've always received fantastic service here over the past 18 years of owning Acura cars. More

by ANOVA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore and Allen Williams
March 07, 2024

Allen is always a pleasure to work with. He makes sure I am taken care of. More

by zach.branstetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

The customer service is always excellent; any repairs or issues outside of scheduled maintenance is explained in detail. More

by JLLUEGERING
Recommend Dealer
Yes
Employees Worked With
Jamey Moore - 5 stars
March 06, 2024

Pretty straightforward service check - had to ask the service team to defrost windows on loaner vehicle which was done quickly. It was good that I was provided a 2024 MDX model to drive - had been curi More

by tom.szarwark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service agent name -
March 06, 2024

Great service, clear explanation and loved the loaner car!! Will def go again for future needs More

by hmharris16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Jamey is easy to work with and is quick to help solve my service needs. More

by JoeF42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
March 06, 2024

These guys are always great. Jaime takes care of everything. Very easy to work with. More

by tholmes712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
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