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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,797 Reviews

1,797 Reviews of Columbia Acura Inc - Service Center

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March 16, 2024

Excellent service from the entire Acura dealership and customer service staff. They continue to accommodate while you wait. More

by keith.waldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
March 15, 2024

Courteous staff. Work was completed in a timely manner. They are communicative throughout the entire process. More

by MARCY.SWISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Always transparent discussions and interactions on timing and repairs for my acura RDX. Jamey and his team are excellent. More

by JoeF42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
March 14, 2024

Customer service was easy to deal with and patient. I will get all my service done here More

by RNMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Staff was friendly as usual and check in was efficient, Vehicle was ready ahead of schedule and check out was also very easy/efficient More

by NKINROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor & Allen
March 14, 2024

Everything was great. Fast, efficient, clear communication.Car was also right on time. No problems. More

by GELTER.PAUL357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

The service managers Alan and Jamie have been there since we purchased our first Acura in the 1980s. We are on first name basis and feel like we know them as well as family. We bought our first Acura which w More

by alanweber18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Alan and Andy Miller
March 14, 2024

Great service per usual. Had an issue and came in without an appointment, everything was fixed and taken care of within two hours. More

by PATRICK.FRYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Great service -- prompt communication from the sales agent. Very satisfied with the experience. as always. More

by Shaunak Sastry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
March 13, 2024

Very good friendly efficient and answered all my questions I will certainly use them again More

by LARRYOSTROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran in body shop
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