Columbia Chrysler Dodge Jeep Ram Fiat - Service Center

OH DEER!!! my vehicle was hit by a deer, albeit a small deer. the collision shop manager estimated it would take a maximum of 9 (nine) days to repair the minimal my vehicle was hit by a deer, albeit a small deer. the collision shop manager estimated it would take a maximum of 9 (nine) days to repair the minimal front end damage, being Christmas was 9 days away??? it has been 20 days now, i am still waiting for my vehicle now the issue is, their shop has not received a fog light cover which their "collision experts" identified as having been broken some 20 days prior, did someone fail to order necessary parts weeks ago? is their a supply chain issue for this dealership? are their logistics "unknown"? my calls to the General Manager have gone un-returned. my car rental charges are twice what it should have been. I have always been devoted to Chrysler and their products, this is my first experience with this dealership, I regret I chose Columbia Chrysler Dodge as my repair facility. IT WILL NOT HAPPEN AGAIN. More

GREAT SERVICE EXPERIENCE I would definitely go back to this dealership for the great service I got. I just moved here from out of town and took my 2014 Chrysler 200 in for an I would definitely go back to this dealership for the great service I got. I just moved here from out of town and took my 2014 Chrysler 200 in for an oil change. I explained to them I just moved and was looking for a dealer for my service work. Not only did they not charge me for the oil change, but they also cleaned my car for me. You just don't see this type of service anymore, or I never have being from Alabama. More

Tacky sales techniques While entering their location recently we encountered a salesman who was flagging us down by waving his arms. I informed him I was there to pick up my While entering their location recently we encountered a salesman who was flagging us down by waving his arms. I informed him I was there to pick up my truck and his comment was "Do you know where that is at ? Oh okay" and walked away. He was just there to sell, nothing else. If I was there for purchasing a vehicle, I would of went somewhere else. More