Columbia Ford Kia - Service Center

Oil change The Staff are very friendly & accommodating. My only complaint is it took an hour and 20 minutes to complete my oil change. Yikes!!! That is too lon The Staff are very friendly & accommodating. My only complaint is it took an hour and 20 minutes to complete my oil change. Yikes!!! That is too long in my opinion. More

Recall Brought vehicle in for a recall repair. Another potential problem, nothing to do with the recall, was discovered and (after ok call) repaired. Thanks Brought vehicle in for a recall repair. Another potential problem, nothing to do with the recall, was discovered and (after ok call) repaired. Thanks for the check, alert. More

Exceptional service! Although there was a hiccup on scheduled pick up day for my F-150, Mike Pahlas went above and beyond to resolve the matter - in my experience he's the Although there was a hiccup on scheduled pick up day for my F-150, Mike Pahlas went above and beyond to resolve the matter - in my experience he's the best, customer-focused service manager at any dealership, anywhere! And that's why I drive all the way from VT to get my truck serviced here!! More

10,000 mile checkup Service was quick, very professional and the service center staff are very nice. The dealership is nice and clean and has a very good restaurant as w Service was quick, very professional and the service center staff are very nice. The dealership is nice and clean and has a very good restaurant as well. More

1st Oil Change The Service Center is extremely efficient and helpful. I had an appointment and was checked right in. They notified me of a recall on my vehicle and The Service Center is extremely efficient and helpful. I had an appointment and was checked right in. They notified me of a recall on my vehicle and I was able to set up an appointment to have it fixed. I was notified that it would take approximately 1 hour and had the option of sitting in the Cafe or in the waiting area. Everyone is so kind and helpful. My vehicle was ready within the hour time limit and all went very smoothly. I look forward to working with them in the future. More

awesome service! Your service center is awesome Mike Paulas is always attentive to your needs and makes every visit perfect Thank you for coming back to Columbia Your service center is awesome Mike Paulas is always attentive to your needs and makes every visit perfect Thank you for coming back to Columbia Ford More

they don't know me They think they know me but they don't. Not even the correct e-mail address and I have told them this several times. It makes me sad. Find a place They think they know me but they don't. Not even the correct e-mail address and I have told them this several times. It makes me sad. Find a place that wants to get to know you and will double check the e-mail address. More

Nice visit I had a nice, comfortable afternoon sitting on the couch by the fireplace while my oil was being changed. My big dog, Beckett was was with me too! Eve I had a nice, comfortable afternoon sitting on the couch by the fireplace while my oil was being changed. My big dog, Beckett was was with me too! Everyone was so welcoming! More

Repair damaged hood The staff were very helpful, professional and timely. Helped set up car rental, and kept abreast of work which was being done on my car. Thanks Dave The staff were very helpful, professional and timely. Helped set up car rental, and kept abreast of work which was being done on my car. Thanks Dave and Donna who I met in collision center before work was done on my car.and spoke with during process. More