Columbia Ford Kia - Service Center

Stupendous Service I called to schedule a routine oil change. Bobby asked me when I would like to come in and I said I know it's short notice but I'm available today & I called to schedule a routine oil change. Bobby asked me when I would like to come in and I said I know it's short notice but I'm available today & tomorrow. He fit me in at 3 pm that same day! He recognized my tires needed rotating and even had the technicians check to be sure mice had not returned as I have had servicing for this problem on two previous occasions. Thank you Bobby Eskey for taking care of me and just being so genuinely nice, knowledgeable and pleasant to deal with. Also, for making me feel at home at Columbia Ford. More

Blown engine 2012 sorento Columbia Kia ford did a great job of getting the warranty work approved, a loaner provided and new engine installed. All of this was provided in a ti Columbia Kia ford did a great job of getting the warranty work approved, a loaner provided and new engine installed. All of this was provided in a timely manner. More

The treatment I received at Columbia Kia Service was great My reception was prompt and courteous. The agent that handled my service request was pleasant and professional. The waiting area is clean and well app My reception was prompt and courteous. The agent that handled my service request was pleasant and professional. The waiting area is clean and well appointed, with plenty of reading material and TV. My car was done quickly and I was very happy with the results. An excellent experience. More

Routine auto care I went to the dealership for routine oil change. I was also due for my emissions check, so I knew after going to Columbia Ford I would ace the emissio I went to the dealership for routine oil change. I was also due for my emissions check, so I knew after going to Columbia Ford I would ace the emissions, and I did. I may pay a little more at times for routine auto care from the dealership, but I feel confident with the work. More

Oil change The Staff are very friendly & accommodating. My only complaint is it took an hour and 20 minutes to complete my oil change. Yikes!!! That is too lon The Staff are very friendly & accommodating. My only complaint is it took an hour and 20 minutes to complete my oil change. Yikes!!! That is too long in my opinion. More

Recall Brought vehicle in for a recall repair. Another potential problem, nothing to do with the recall, was discovered and (after ok call) repaired. Thanks Brought vehicle in for a recall repair. Another potential problem, nothing to do with the recall, was discovered and (after ok call) repaired. Thanks for the check, alert. More

Exceptional service! Although there was a hiccup on scheduled pick up day for my F-150, Mike Pahlas went above and beyond to resolve the matter - in my experience he's the Although there was a hiccup on scheduled pick up day for my F-150, Mike Pahlas went above and beyond to resolve the matter - in my experience he's the best, customer-focused service manager at any dealership, anywhere! And that's why I drive all the way from VT to get my truck serviced here!! More

10,000 mile checkup Service was quick, very professional and the service center staff are very nice. The dealership is nice and clean and has a very good restaurant as w Service was quick, very professional and the service center staff are very nice. The dealership is nice and clean and has a very good restaurant as well. More

1st Oil Change The Service Center is extremely efficient and helpful. I had an appointment and was checked right in. They notified me of a recall on my vehicle and The Service Center is extremely efficient and helpful. I had an appointment and was checked right in. They notified me of a recall on my vehicle and I was able to set up an appointment to have it fixed. I was notified that it would take approximately 1 hour and had the option of sitting in the Cafe or in the waiting area. Everyone is so kind and helpful. My vehicle was ready within the hour time limit and all went very smoothly. I look forward to working with them in the future. More