Columbia Ford Kia - Service Center

Excellent service This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up-sell" techniques of most dealerships and service centers as well as inflated prices. I was pleasantly surprised to find such friendly, honest and helpful service in such a wonderful service center. Bobby greeted me right away, listened to everything I had to say and made me feel comfortable and welcome. And when I checked out there was no attempt to sell me anything extra, or scare me into buying more service than I needed. And I felt the prices were reasonable, and Bobby even noted that there are often coupons available online for my next visit. The dealership/service center is the nicest one I've ever encountered with all their amenities! A cafe! Clean, gorgeous bathrooms! A koi pond and play area! Next time I won't need to arrange for a babysitter when I bring my car in! Comfortable, lovely waiting area. Dare I say I'm actually looking forward to my next service appointment? I wouldn't go anywhere else. I wish I had leased my Kia there instead of the awful dealership that I did. Can't say enough good things about Columbia Ford Kia. Highly recommend! More

Paint job Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. More

Good service. Always friendly and informative. Thorough and timely. Had to adjust what I was having done due to budgeting, and they had no trouble helping me schedu Always friendly and informative. Thorough and timely. Had to adjust what I was having done due to budgeting, and they had no trouble helping me schedule that. Lovely cafe to wait in with good food and complimentary coffee with service. More

Always awesome. That guy Caleb Marchand needs a $50 dollar/hour raise for the amazing work he does - I would go as far as to say he is the most talented and dedicated That guy Caleb Marchand needs a $50 dollar/hour raise for the amazing work he does - I would go as far as to say he is the most talented and dedicated employee in the world. More

Quick and Easy I brought in my husbands Kia Sportage for its scheduled oil change and I was in and out in under 45 min. While waiting there are some great comfy cha I brought in my husbands Kia Sportage for its scheduled oil change and I was in and out in under 45 min. While waiting there are some great comfy chairs to sit in and relax. Thank you! More

Service and repairs Brought my car in for service/maintenance and a factory recall. All work was finished in a timely matter. During work performed it was discovered the Brought my car in for service/maintenance and a factory recall. All work was finished in a timely matter. During work performed it was discovered the rear shocks where leaking, still safe but would need replacement soon along with a leaking valve cover gasket. This was discussed over the phone when found and again when picking up the car. All my questions where answered concerning these two items and will be repaired at a later date. Again all around good experience. More

Criminal service When I bring in an $1800 factory warranty job and service wants to charge me $ 500 to replace a $20 mirror that is still operable that to me is crimi When I bring in an $1800 factory warranty job and service wants to charge me $ 500 to replace a $20 mirror that is still operable that to me is criminal More

Oil Change I was due for an oil change and have been too busy to get one scheduled. I decided to just stop in without an appointment to see if I could get and oi I was due for an oil change and have been too busy to get one scheduled. I decided to just stop in without an appointment to see if I could get and oil change and maintenance inspection. I was so pleased Rachel set me up and had the car in the shop within minutes. I was in and out in no time. Very pleasant atmosphere and great staff. More

Always better than expected! Oil Change, Full Fluid Check, Tire Rotation, 70k Mile Maintenance, Even Spark Plugs, good price and done in half the time they expected. Got my car al Oil Change, Full Fluid Check, Tire Rotation, 70k Mile Maintenance, Even Spark Plugs, good price and done in half the time they expected. Got my car all set and still made it to work for a reasonable time! Love these guys- always impressive. More

Superb Convenient, comfortable, courteous, and completely satisfying. I am totally satisfied, to date, with all of my service experiences over the three plus Convenient, comfortable, courteous, and completely satisfying. I am totally satisfied, to date, with all of my service experiences over the three plus years I have been coming to your dealership. More