Columbia Ford Kia - Service Center

Quick and reliable I have only gone for oil changes but they have always been quick and do a good job. I would probably use this dealership for our next car purchase. I have only gone for oil changes but they have always been quick and do a good job. I would probably use this dealership for our next car purchase. More

Great! Great service, on time ,with many reminders by email and the dealership is beautiful. Lots to do while waiting for your car.Would recommend to others Great service, on time ,with many reminders by email and the dealership is beautiful. Lots to do while waiting for your car.Would recommend to others More

2015 Fiesta ST AC control module replacement Columbia did an excellent job replacing a faulty AC control module in my Fiesta ST. The troubleshooting they did on the system was spot on, consideri Columbia did an excellent job replacing a faulty AC control module in my Fiesta ST. The troubleshooting they did on the system was spot on, considering it was an intermittent problem. Interior was pristine after job completion. More

25,000 Mile Service Once again Bobby from the service department made it easy to cruise on in and out for my routine maintenance service. Paul was my mechanic and it was Once again Bobby from the service department made it easy to cruise on in and out for my routine maintenance service. Paul was my mechanic and it was a nice touch seeing a thank you on the oil change sticker from him. More

2005 Dodge Grand Caravan We brought our 2015 Dodge Grand Caravan for a radiator repair and a couple of weeks later had an overheating issue. We dropped it off without an appo We brought our 2015 Dodge Grand Caravan for a radiator repair and a couple of weeks later had an overheating issue. We dropped it off without an appointment on Saturday and got it back on Wednesday. I'm not sure how long it should have taken, but thankfully it ended up only being a bad cap and an air bubble. I understand that it needed to sit overnight to verify the bubble, so maybe the time it took was okay. There was no charge which always makes me happy. I really like the service team, they are always pleasant and I see how they try to keep the customers happy. More

Oil change The people are courteous and friendly. The wait time is very minimal. I would recommend my friends to buy a vehicle there and use there service depart The people are courteous and friendly. The wait time is very minimal. I would recommend my friends to buy a vehicle there and use there service department More

15000 mile service My 2016 Kia Sorento had the 15000 mile service done at Columbia Ford the other day and it was as smooth as silk. the service adviser was pleasant and My 2016 Kia Sorento had the 15000 mile service done at Columbia Ford the other day and it was as smooth as silk. the service adviser was pleasant and the car was in and out in 45 minutes. Thank you. More

Excellent service This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up-sell" techniques of most dealerships and service centers as well as inflated prices. I was pleasantly surprised to find such friendly, honest and helpful service in such a wonderful service center. Bobby greeted me right away, listened to everything I had to say and made me feel comfortable and welcome. And when I checked out there was no attempt to sell me anything extra, or scare me into buying more service than I needed. And I felt the prices were reasonable, and Bobby even noted that there are often coupons available online for my next visit. The dealership/service center is the nicest one I've ever encountered with all their amenities! A cafe! Clean, gorgeous bathrooms! A koi pond and play area! Next time I won't need to arrange for a babysitter when I bring my car in! Comfortable, lovely waiting area. Dare I say I'm actually looking forward to my next service appointment? I wouldn't go anywhere else. I wish I had leased my Kia there instead of the awful dealership that I did. Can't say enough good things about Columbia Ford Kia. Highly recommend! More

Paint job Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. More

Good service. Always friendly and informative. Thorough and timely. Had to adjust what I was having done due to budgeting, and they had no trouble helping me schedu Always friendly and informative. Thorough and timely. Had to adjust what I was having done due to budgeting, and they had no trouble helping me schedule that. Lovely cafe to wait in with good food and complimentary coffee with service. More