Columbia Ford Kia - Service Center

Service and repairs Brought my car in for service/maintenance and a factory recall. All work was finished in a timely matter. During work performed it was discovered the Brought my car in for service/maintenance and a factory recall. All work was finished in a timely matter. During work performed it was discovered the rear shocks where leaking, still safe but would need replacement soon along with a leaking valve cover gasket. This was discussed over the phone when found and again when picking up the car. All my questions where answered concerning these two items and will be repaired at a later date. Again all around good experience. More

Criminal service When I bring in an $1800 factory warranty job and service wants to charge me $ 500 to replace a $20 mirror that is still operable that to me is crimi When I bring in an $1800 factory warranty job and service wants to charge me $ 500 to replace a $20 mirror that is still operable that to me is criminal More

Oil Change I was due for an oil change and have been too busy to get one scheduled. I decided to just stop in without an appointment to see if I could get and oi I was due for an oil change and have been too busy to get one scheduled. I decided to just stop in without an appointment to see if I could get and oil change and maintenance inspection. I was so pleased Rachel set me up and had the car in the shop within minutes. I was in and out in no time. Very pleasant atmosphere and great staff. More

Always better than expected! Oil Change, Full Fluid Check, Tire Rotation, 70k Mile Maintenance, Even Spark Plugs, good price and done in half the time they expected. Got my car al Oil Change, Full Fluid Check, Tire Rotation, 70k Mile Maintenance, Even Spark Plugs, good price and done in half the time they expected. Got my car all set and still made it to work for a reasonable time! Love these guys- always impressive. More

Superb Convenient, comfortable, courteous, and completely satisfying. I am totally satisfied, to date, with all of my service experiences over the three plus Convenient, comfortable, courteous, and completely satisfying. I am totally satisfied, to date, with all of my service experiences over the three plus years I have been coming to your dealership. More

Top Notch Service As always from the time I made the appointment, to the time I arrived, had the car serviced and picked it up everything was top of the line service. As always from the time I made the appointment, to the time I arrived, had the car serviced and picked it up everything was top of the line service. Rachel kept me in the loop from the beginning to the end. When they discovered a needed fix beyond the normal service, to the left rear bearing, they completed the repair in record time so I could take my road trip. I so appreciate the customer service!! And they provide a ride to and from my home or work!!! Many thanks!!! More

Ok-nothing special I was here for my first oil change, when I arrived there was a woman at the desk but she didn't actually start my paperwork until I was waiting for ab I was here for my first oil change, when I arrived there was a woman at the desk but she didn't actually start my paperwork until I was waiting for about 7 mins. I don't think she worked in service, but no service dept employees were around. My oil change was scheduled for 515 and I didn't leave until after 6, which is too long to wait for a simple service. Finally, the Ford website and my truck's internal tracking both say the oil change interval is 10,000 miles; however the technician have me a sticker stating the interval is 5000. In fairness I didn't notice the sticker until I got home and didn't get to ask the service writer. I'm not sure which is correct. Those negatives aside, the staff was very polite and professional and the shop and service area were very clean and comfortable. By fast the nicest waiting area I've been in. More

50,000 mile oil change and 50,000 mile service work performed great service information on what was to be done good information on tire wear great service work oil change and 50,000 mile service work performed great service information on what was to be done good information on tire wear great service work THANK:S More

Oil change I called that morning and was able to get an appointment for an oil change that afternoon! I sat comfortably in the waiting area and watched tv! I called that morning and was able to get an appointment for an oil change that afternoon! I sat comfortably in the waiting area and watched tv! More

feedback on free oil change and safety check up on new car They knew I was coming, they quickly managed to find me in the system, they indicated they would find me in the cafe when the car was done. They did. They knew I was coming, they quickly managed to find me in the system, they indicated they would find me in the cafe when the car was done. They did. The car was going and ready for me to pick up easily right outside the door. I would have appreciated being told that free coffee was available in the cafe. I was not sure so tried to pay and the gal in the cafe told me I did not need to pay for coffee. More