Columbia Ford Kia - Service Center

Recent service on a 2013 Ford Fiesta Positive experience..everything was explained on what was going to be done and what will need to be done in the future. Wait time was okay with the c Positive experience..everything was explained on what was going to be done and what will need to be done in the future. Wait time was okay with the car finished on time. More

Very quick and easy Staff was pleasant and service was quick and efficient. The complimentary coffee and comfortable waiting area that included a diner also made for a pl Staff was pleasant and service was quick and efficient. The complimentary coffee and comfortable waiting area that included a diner also made for a pleasant waiting experience. More

Quick service Appointment was for an issue I had before. It was taken care of quicker than I expected and they stood by their previous work which did not cost me an Appointment was for an issue I had before. It was taken care of quicker than I expected and they stood by their previous work which did not cost me anything. More

Great as usual As always, I received excellent customer service at Columbia Ford. That is why I always keep coming back! Bobby helped me out with getting my service As always, I received excellent customer service at Columbia Ford. That is why I always keep coming back! Bobby helped me out with getting my service and was very helpful as always. More

Great service on Lincoln recall Brought my wife's car (which we happen to buy there also) for a recall on a Thursday, which has extended hours in the Service Dept. Initially told it Brought my wife's car (which we happen to buy there also) for a recall on a Thursday, which has extended hours in the Service Dept. Initially told it could be done by the end of the day because I needed to wait for it. Within a half hour I was told it most likely could be done but was it possible to leave it in case something unexpected was found. I was given a ride home, which was 3 towns away, and was called to say my car was done before noon the next day. Great experience and I will mostly have any future work done by Columbia More

Great, fast service. Great service. Quick. I couldn't ask for more. Waiting area was very nice and the periodicals were current. Team was nice, fast and professional. Great service. Quick. I couldn't ask for more. Waiting area was very nice and the periodicals were current. Team was nice, fast and professional. More

Service My oil change and tire rotation was completed. The recall work was completed though I received an email prior to the service and it indicated that th My oil change and tire rotation was completed. The recall work was completed though I received an email prior to the service and it indicated that there was a $14.00 charge for the piece. I didn't think that it would apply (and it didn't) but that could upset some people. I arrived at 7:10 a.m. for a 7:30 appt. An hour and fourty minutes later I stepped outside to make a call and my car was outside. I went into service and asked if the work was completed. The young lady started to look through paperwork on her desk-area. A serviceman to my right perked up and said that my car was done which left me wondering how much longer I would have waited for someone to tell me that my car was indeed ready ! The paperwork's time was 9:11 a.m. More

Oil change When you have a scheduled appointment time,45 minutes is too long a wait. It's too long a time to sit and wait after s long day at work When you have a scheduled appointment time,45 minutes is too long a wait. It's too long a time to sit and wait after s long day at work More

Glass hatch hinge broken Phone appointment was answered by mechanically knowledgeable advisor. Great deal of flexibility on their part to accommodate my schedule. Work done co Phone appointment was answered by mechanically knowledgeable advisor. Great deal of flexibility on their part to accommodate my schedule. Work done correctly and as scheduled and at price indicated before leaving key. More

Service order I neede a couple of repairs on my vehicle. They needed to order parts which arrived very quickly and that scheduled my appointment immediately. I have I neede a couple of repairs on my vehicle. They needed to order parts which arrived very quickly and that scheduled my appointment immediately. I have dealt with them before and they are always a pleasure. More