Columbia Ford Kia - Service Center

Excellent customer service The service advisor was knowledgeable, friendly advised me of all vehicle concerns found on the checklist and helped to repair my vehicle with short The service advisor was knowledgeable, friendly advised me of all vehicle concerns found on the checklist and helped to repair my vehicle with short notice and promptly. Thank you!! More

Simple oil change The service department was ready to accept my vehicle information right away. There was no waiting around while papers were shuffled. In spite of the The service department was ready to accept my vehicle information right away. There was no waiting around while papers were shuffled. In spite of the snow coming down outside the service center was fully staffed. I got my vehicle back after having a quick lunch in the Thunderbird Café. I was given a full diagnosis of the vehicle following an oil change. The whole experience was pretty quick and thorough. More

Minimum waiting time and great service Taken right in on arrival. Nice, comfortable waiting area. Service person took the time to painstakingly answer any questions or concerns we had fo Taken right in on arrival. Nice, comfortable waiting area. Service person took the time to painstakingly answer any questions or concerns we had for him. More

Service The service department was friendly, knowledgable, and timely. I was told the appointment would take 1.5 hours and it only took 45 minutes. The caf The service department was friendly, knowledgable, and timely. I was told the appointment would take 1.5 hours and it only took 45 minutes. The cafe is a great service to provide to your customers when they are waiting for the service to be completed. More

Great service Everyone from service desk people to sale are very friendly. It is a nice feeling to know that you can trust people to get the job done right. Everyone from service desk people to sale are very friendly. It is a nice feeling to know that you can trust people to get the job done right. More

Prompt Joe, was prompt, arranged for oil change, tire rotation and general check of the car. Pleasant surroundings to wait for my vehicle to be completed. Joe, was prompt, arranged for oil change, tire rotation and general check of the car. Pleasant surroundings to wait for my vehicle to be completed. More

Good Service I had brought my car in for an oil change . This was the first time I had met Bobby and I had a few questions about synthetic oil vs.synthetic blends I had brought my car in for an oil change . This was the first time I had met Bobby and I had a few questions about synthetic oil vs.synthetic blends . He was very knowledgeable and courteous while answering all my questions and they did a good job . More

Great service. Columbia Kia provides great, courteous service. Made every effort to get me in and out as quickly as possible. I have enjoyed my experience dealing Columbia Kia provides great, courteous service. Made every effort to get me in and out as quickly as possible. I have enjoyed my experience dealing with this dealership! More

"Routine" The truck was bought less than a year ago, shouldn't have to be replacing a power steering pump with me covering full cost,and the amount of miles on The truck was bought less than a year ago, shouldn't have to be replacing a power steering pump with me covering full cost,and the amount of miles on the truck, Rachel was helpful but the invoice was confusing with an alignment charge in the price. More

Just another dealership I left with the distinct feeling that I had been ripped off. That and they obviously can't tell time. I love how 30 minutes turns into over an hou I left with the distinct feeling that I had been ripped off. That and they obviously can't tell time. I love how 30 minutes turns into over an hour. Especially when I have to get back to work...which I told them 4 times. If I wasn't getting oil and tire rotation as part of the deal when I bought the car I wouldn't be there at all. Maybe Suburban Subaru will appreciate my custome. More