Columbia Ford Kia - Service Center

The service Dept "Joe" in my opinion., the service dept is not very professional. I feel that they are rude and unprofessional, they did not treat me as a customer. I had ju in my opinion., the service dept is not very professional. I feel that they are rude and unprofessional, they did not treat me as a customer. I had just purchased a very expensive vehicle 2 days prior and felt that I cannot go back into the service dept or refer anyone to them. Joe has very poor customer service and poor freindliness. More

First service on new vehicle The service department was able to schedule my service at the time and day that I requested. They were professional, courteous and prompt. Exception The service department was able to schedule my service at the time and day that I requested. They were professional, courteous and prompt. Exceptionally nice facility. More

windshield wiper repair Prompt and effectual, courteous results for an unexpected problem. Check in, review and resolution of a broken windshield wiper at a busy time for us. Prompt and effectual, courteous results for an unexpected problem. Check in, review and resolution of a broken windshield wiper at a busy time for us. More

Wonderful service The service at Columbia Ford Lincoln Kia is always exceptional. I'm always greeted with a smile and leave feeling well taken care of. The confidence I The service at Columbia Ford Lincoln Kia is always exceptional. I'm always greeted with a smile and leave feeling well taken care of. The confidence I have in the work being done on my vehicle is why I will continue to be a customer. More

Oil change and road trip ready Very attentive to detail. Got my vehicle in quick and out in a timely manner. Followed up with a phone call when vehicle was done Very attentive to detail. Got my vehicle in quick and out in a timely manner. Followed up with a phone call when vehicle was done More

Excellent customer service The service advisor was knowledgeable, friendly advised me of all vehicle concerns found on the checklist and helped to repair my vehicle with short The service advisor was knowledgeable, friendly advised me of all vehicle concerns found on the checklist and helped to repair my vehicle with short notice and promptly. Thank you!! More

Simple oil change The service department was ready to accept my vehicle information right away. There was no waiting around while papers were shuffled. In spite of the The service department was ready to accept my vehicle information right away. There was no waiting around while papers were shuffled. In spite of the snow coming down outside the service center was fully staffed. I got my vehicle back after having a quick lunch in the Thunderbird Café. I was given a full diagnosis of the vehicle following an oil change. The whole experience was pretty quick and thorough. More

Minimum waiting time and great service Taken right in on arrival. Nice, comfortable waiting area. Service person took the time to painstakingly answer any questions or concerns we had fo Taken right in on arrival. Nice, comfortable waiting area. Service person took the time to painstakingly answer any questions or concerns we had for him. More

Service The service department was friendly, knowledgable, and timely. I was told the appointment would take 1.5 hours and it only took 45 minutes. The caf The service department was friendly, knowledgable, and timely. I was told the appointment would take 1.5 hours and it only took 45 minutes. The cafe is a great service to provide to your customers when they are waiting for the service to be completed. More

Prompt Joe, was prompt, arranged for oil change, tire rotation and general check of the car. Pleasant surroundings to wait for my vehicle to be completed. Joe, was prompt, arranged for oil change, tire rotation and general check of the car. Pleasant surroundings to wait for my vehicle to be completed. More