Columbia Ford Kia - Service Center

great customer service I have never had a complaint in reference to the services done on my vehicle from Columbia Ford. I am a satisfied customer. I trust the staff with the I have never had a complaint in reference to the services done on my vehicle from Columbia Ford. I am a satisfied customer. I trust the staff with the information and feed back that I receive reguarding my vehicle and the repairs and future repairs that my vehicle needs. More

Return Visit We had been getting service from Columbia Ford for years until we retired in 2009. Our town then got a Ford dealership which became more convenient as We had been getting service from Columbia Ford for years until we retired in 2009. Our town then got a Ford dealership which became more convenient as it was closer to get to. We travel all over the US with our F350 diesel truck & Redwood 5th wheel. So we have had had opportunities to have service in many Ford dealerships. We know good service. After several services not done to our expectations at our local dealer, we decided to go back to Columbia Ford, and we are very satisfied with their work. We have had two service visits to date, one for 30,000 miles and another for adjustment on our additional fuel tank that was not properly installed by dealer we purchased vehicle from. So far so good with the repairs to our tank. More

Oil Change Excellent service. Appointment was on time and the service was quick. It was just an oil change, so I am not sure what else I need to say here. Excellent service. Appointment was on time and the service was quick. It was just an oil change, so I am not sure what else I need to say here. More

Good Experience Service was performed quickly; vehicle was ready for time requested. Service person was friendly and courteous and explained the results of the vehicl Service was performed quickly; vehicle was ready for time requested. Service person was friendly and courteous and explained the results of the vehicle check up succinctly. More

Just check your owner's manual first! I called the Ford Dealer for an appointment to do scheduled 40K service on my Escape. When I dropped off the vehicle I was told several items were re I called the Ford Dealer for an appointment to do scheduled 40K service on my Escape. When I dropped off the vehicle I was told several items were recommended at 40K. Subsequently when I checked the owner's manual the transmission flushing was not due for over 100K more miles and a filter wasn't due for another 40K. Fool me once- next time I will make sure I read the manual and not rely on "Ford Dealer Service recommendation". I should have been informed about what was recommended by the manufacturer. More

This place is Amazing The only dealership where service is top notch and you can eat at a real deal lunch counter while you wait. Every dealership should make things this The only dealership where service is top notch and you can eat at a real deal lunch counter while you wait. Every dealership should make things this easy for customers. Thanks Theresa! More

Recall on parts They were prompt, informative, friendly and very helpful! Every need I have had so far has been handled efficiently and with care. I would highly re They were prompt, informative, friendly and very helpful! Every need I have had so far has been handled efficiently and with care. I would highly recommend this service department to everyone. More

Always above and beyond! I've had a couple good mechanics before, but Columbia Kia reaches 6 stars on every scale!!! From customer service and friendliness, to mechanical ser I've had a couple good mechanics before, but Columbia Kia reaches 6 stars on every scale!!! From customer service and friendliness, to mechanical service and finding/fixing issues, they have always gone the extra mile to make sure I leave as a happy customer. You guys are the best and will have my business for long to come! More

Quick and helpful. They did my oil change, some diagnosis, and a recall I was unaware of in a timely fashion. They're always helpful, and they always go over the inspect They did my oil change, some diagnosis, and a recall I was unaware of in a timely fashion. They're always helpful, and they always go over the inspection paperwork before I pick up. Great service and friendly staff. More

No heat Called for an appointment. Was told to bring it in. Problem found, solved and car ready that same day! We have used Columbia Ford over 20 years and ha Called for an appointment. Was told to bring it in. Problem found, solved and car ready that same day! We have used Columbia Ford over 20 years and have never been unhappy with their service. More