1,392 Reviews of Columbia Ford Kia - Service Center
No heat Called for an appointment. Was told to bring it in. Problem found, solved and car ready that same day! We have used Columbia Ford over 20 years and ha Called for an appointment. Was told to bring it in. Problem found, solved and car ready that same day! We have used Columbia Ford over 20 years and have never been unhappy with their service. More
Oil change and tire rotation. I was greeted by pleasant staff immediately. I was able to sit in a comfy chair by the fireplace while my car was being serviced. Only took a little o I was greeted by pleasant staff immediately. I was able to sit in a comfy chair by the fireplace while my car was being serviced. Only took a little over an hour from start to finish with my appointment. More
Quick and easy oil change I am always greeted with a smile and courteous service every time I have to call and/or come in for service. My oil change was completed in less than I am always greeted with a smile and courteous service every time I have to call and/or come in for service. My oil change was completed in less than 45 minutes while I waited. I am 100% satisfied. More
Great service Oil change and recall repair, completed quick and done well. Will return for next service. Great customer service. Beautiful and clean waiting area Oil change and recall repair, completed quick and done well. Will return for next service. Great customer service. Beautiful and clean waiting areas. My daughter loves the waterfalls and fish pond. More
quick service, great people I recently brought my truck in for an oil change and I have to say I was impressed. I was in and out in under an hour and everyone I spoke with was s I recently brought my truck in for an oil change and I have to say I was impressed. I was in and out in under an hour and everyone I spoke with was super friendly. I'm definitely buying my next vehicle at Columbia Ford. More
Oil change Went in for an oil change and for them to check on a burning smell. Turns out there is an oil leak. Had to reschedule for further examination Went in for an oil change and for them to check on a burning smell. Turns out there is an oil leak. Had to reschedule for further examination More
easy and fast . met all my needs and expectations. appt was made quickly, also very quick in and out at both drop off and pick up . met all my needs and expectations. appt was made quickly, also very quick in and out at both drop off and pick up More
oil change We were very satisfied with the work done on our car. Your employees are very personable and friendly and that is one of the reasons why I bring my c We were very satisfied with the work done on our car. Your employees are very personable and friendly and that is one of the reasons why I bring my car to Columbia Ford. More
excellent people It's always great to go there for service. Joe is excellent and will be honest with on repairs that can wait so I can budget for them. He makes me fee It's always great to go there for service. Joe is excellent and will be honest with on repairs that can wait so I can budget for them. He makes me feel like family. Very comfortable feeling through out the dealership! More
Painless I had a very good experience with Columbia Ford's Service Department. I had recall work taken care of, my 40,000 mile service and lastly a problem wi I had a very good experience with Columbia Ford's Service Department. I had recall work taken care of, my 40,000 mile service and lastly a problem with rodents nesting somewhere in my engine. The rodents died and created not only a very unpleasant odor but a potential health hazard as well. I must give great thanks to Paul one of your mechanics. He was so incredibly nice and VERY knowledgable regarding mouse problems with automobiles. He personally came out to the vehicle to discuss the problem with my husband and I. My husband had done some preliminary investigation and believed he isolated where the nest may have been and wanted to discuss this with a mechanic. I was concerned that the nest would not be able to be located or it would be incredibly time consuming and expensive for the labor to locate the problem. Much to my surprise the car was done quickly with all the work being completed. Paul located 5 dead mice and a sizable nest which he removed and cleaned the accessible areas. I was so relieved and thankful for all his hard work and expertise not to mention dealing with an unpleasant situation. Much thanks to Paul & Rachel for thier friendly service! More