Columbia Ford Kia - Service Center

service was completed quickly Service was completed within a reasonable timeframe. I was contacted with a potential problem that was been revealed as a result of the scheduled oil Service was completed within a reasonable timeframe. I was contacted with a potential problem that was been revealed as a result of the scheduled oil change, and all the repairs were completed quickly. More

friendly, efficient and quick. its as if they were waiting just for me to arrive, they took my truck right away and fixed my problem quickly and i met the mechanic on the parking lo its as if they were waiting just for me to arrive, they took my truck right away and fixed my problem quickly and i met the mechanic on the parking lot as I was leaving, a very polite and apparently cared about what he did very much. More

OIL CHANGE Everthing was done in a timely manner. the staff was very professional I would highly recommend them. I would tell all my friends to shop there. Everthing was done in a timely manner. the staff was very professional I would highly recommend them. I would tell all my friends to shop there. More

Service on my car. The service on my car was quick and efficient. The staff was friendly. I enjoyed the complimentary beverage in the cafe. I will come back for future s The service on my car was quick and efficient. The staff was friendly. I enjoyed the complimentary beverage in the cafe. I will come back for future service on my Escape. More

Recommend any other place for an oil change I only went here for an oil change because I had a factory recall. I made an appointment for 1pm and ended up waiting for 2.5 hours and watched my car I only went here for an oil change because I had a factory recall. I made an appointment for 1pm and ended up waiting for 2.5 hours and watched my car sit in the parking lot for over an hour. I had to change my childrens after school arrangement because of the time I spent waiting at the dealership. When I inquired about the wait, I was informed that there were two recalls instead of one, but that still does not account for the HOUR that I sat watching my car in the parking lot. The only reason I got my oil change here was because I required a factory recall. Any other time the service is just as professional at other service center in the area. More

Prompt Courteous Service Always appreciate that Columbia Ford takes you in on time, explains the services needed and provides a comfortable waiting area. Theresa is pleasant a Always appreciate that Columbia Ford takes you in on time, explains the services needed and provides a comfortable waiting area. Theresa is pleasant and customer focused. More

great place! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! More

Friendly, Timely and knowledgeable. Very friendly and timely. Greeted with a smile and offered a free coffee. I would definitely return to this dealership and recommend my friends and fa Very friendly and timely. Greeted with a smile and offered a free coffee. I would definitely return to this dealership and recommend my friends and family. Thank you to all the staff at Columbia Ford... More

Work completed on time as anticipated. I called ahead to schedule a 45K miles service, left my car in the AM, was called by noon with work done. Also got a call prior to that advising abou I called ahead to schedule a 45K miles service, left my car in the AM, was called by noon with work done. Also got a call prior to that advising about needed uncheduled service, quoted price, gave me the option to have that done the same day or reschedule for the future. More

Transmission operation problem Tech performed software up date on transmission!the tech stated if the problem got worse to bring back.this has been an ongoing issue since purchase Tech performed software up date on transmission!the tech stated if the problem got worse to bring back.this has been an ongoing issue since purchase More