Columbia Ford Kia - Service Center

Prompt Courteous Service Always appreciate that Columbia Ford takes you in on time, explains the services needed and provides a comfortable waiting area. Theresa is pleasant a Always appreciate that Columbia Ford takes you in on time, explains the services needed and provides a comfortable waiting area. Theresa is pleasant and customer focused. More

great place! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! More

Friendly, Timely and knowledgeable. Very friendly and timely. Greeted with a smile and offered a free coffee. I would definitely return to this dealership and recommend my friends and fa Very friendly and timely. Greeted with a smile and offered a free coffee. I would definitely return to this dealership and recommend my friends and family. Thank you to all the staff at Columbia Ford... More

Work completed on time as anticipated. I called ahead to schedule a 45K miles service, left my car in the AM, was called by noon with work done. Also got a call prior to that advising abou I called ahead to schedule a 45K miles service, left my car in the AM, was called by noon with work done. Also got a call prior to that advising about needed uncheduled service, quoted price, gave me the option to have that done the same day or reschedule for the future. More

Transmission operation problem Tech performed software up date on transmission!the tech stated if the problem got worse to bring back.this has been an ongoing issue since purchase Tech performed software up date on transmission!the tech stated if the problem got worse to bring back.this has been an ongoing issue since purchase More

Oil Change It was totally satisfactory. I expected to have my wheel rotated, but was advised that was necessary, therefore, I presume I saved some money. I app It was totally satisfactory. I expected to have my wheel rotated, but was advised that was necessary, therefore, I presume I saved some money. I appreciated the safety check, tires, brakes, etc. More

Great Service Friendly and very professional. My vehicle was diagnosed and fixed within an hour. Great atmosphere, clean, pleasant, and did not feel uncomfortable Friendly and very professional. My vehicle was diagnosed and fixed within an hour. Great atmosphere, clean, pleasant, and did not feel uncomfortable while waiting for my car. Love this service department. More

Great work The work requested was performed as promised and completed ahead of schedule. I would recommend this dealer to others. This level of service has been The work requested was performed as promised and completed ahead of schedule. I would recommend this dealer to others. This level of service has been consistent on every visit, More

Great service They ran into a problem while servicing my vehical and were very print in notifying me of the delay. Very considerate and did agreat job on my car. They ran into a problem while servicing my vehical and were very print in notifying me of the delay. Very considerate and did agreat job on my car. More

Oil change I knew I was in trouble when the car had not moved at 0930 when I had a 0900 apt. Went in at 1045 to see where we were at. Found at that time that a I knew I was in trouble when the car had not moved at 0930 when I had a 0900 apt. Went in at 1045 to see where we were at. Found at that time that a recall had to be done. My displeasure is not with the work but the disregard of my time. No one came to me and said we had a recall and ask, did I have the time to take care of today. I left your dealership at 1130 after a simple oil change. See you next time Stu More