Columbia Ford Kia - Service Center

New Brakes I brought my car in to have new brakes installed. I was due for new brakes so I purchased aftermarket upgraded drilled and slotted brakes to cure the I brought my car in to have new brakes installed. I was due for new brakes so I purchased aftermarket upgraded drilled and slotted brakes to cure the morning squeel. These are advertised to reduce this issue. Like a lot of cars these days my 2012 Taurus would get a slight coating of rust on the rotors over night and I'd hear this squeel backing out of the driveway every morning. The new brakes have been installed. The squeel is gone. Columbia Ford did it for slightly less than was quoted over the phone even with the oil change added to the service. As usual everyone was very nice and the service was excellent. There are a few Ford dealerships closer to me than Columbia but it's definitely worth the trip. More

GREAT!! I've been coming to this dealership for over 20 years. I have always had great service from all of the staff members who work there, I've been coming to this dealership for over 20 years. I have always had great service from all of the staff members who work there, More

Honesty After having bad luck with Central Ford in Plainfield, I was told with the honesty of Columbia Ford I would be happy with my results... As Columbia Fo After having bad luck with Central Ford in Plainfield, I was told with the honesty of Columbia Ford I would be happy with my results... As Columbia Ford found my issue with one shot I'm very happy with my outcome there. I'm a happy girl now my truck does run well, after six months of others not figuring out what the problem was. More

Great service. Had made a apt online to drop my f150 off for service. Theresa was great and offered some complimentary services for my truck. Everything was still co Had made a apt online to drop my f150 off for service. Theresa was great and offered some complimentary services for my truck. Everything was still covered warranty and the issues I had they fixed, no questions asked. Great customer service and always pleased with the work performed. More

treated with respect, great workmanship The Body Shop personnel were very helpful. They worked with the insurance company and made the experience easy. Our truck looks perfect. I have alread The Body Shop personnel were very helpful. They worked with the insurance company and made the experience easy. Our truck looks perfect. I have already told friends to go there. Kind, respectful and prompt. More

Great experience! Brought my car into Columbia ford for service the other day- they are the friendliest, most helpful dealership. I will no longer go to any others- the Brought my car into Columbia ford for service the other day- they are the friendliest, most helpful dealership. I will no longer go to any others- the service, considerate staff and efficient staff are a pleasure to work with. They made sure my son was entertained, gave him fish food to feed the fishes and cold water and complimentary coffee while we waited. Our Breakfast at thunderbird cafe was excellent! Great visit to Columbia ford- keep up the good work! More

Done Right The service department advisor I worked with understood what I needed and then followed up with a phone call when the preliminary diagnostic work was The service department advisor I worked with understood what I needed and then followed up with a phone call when the preliminary diagnostic work was done. He provided clear and accurate information. The work was done by the techs as promised and done right! It doesn't get any better than that. More

Good Scheduled Maintaince The dealership did a nice job fixing the radio issue that I had with my C-Max. I also had an oil change performed. The only thing that I would like The dealership did a nice job fixing the radio issue that I had with my C-Max. I also had an oil change performed. The only thing that I would like to see would be for them to add vacuuming the car to the regular oil service since that is something most every other oil change place does. More

EXCEPTIONAL SERVICE Theresa went above and beyond all our expectations, once again. Theresa always takes the time to communicate with me when my truck is in the shop. I Theresa went above and beyond all our expectations, once again. Theresa always takes the time to communicate with me when my truck is in the shop. I service all of our trucks at Columbia Ford because they are friendly, professional and they keep there facilities spotless!! More

If it's broken .... They fix it! The first time Always polite at the service counter. If there is a problem with my car, it is fixed and I never have to return to have the same problem fixed. Consis Always polite at the service counter. If there is a problem with my car, it is fixed and I never have to return to have the same problem fixed. Consistancy! joe in service answers all my questions. Excellent service! always! More