Back

Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,387 Reviews

1,387 Reviews of Columbia Ford Kia - Service Center

Sort by
May 04, 2015

quick service and friendly staff. would recommend your service dept. price is fair work completed in timely manner. would recommend Teresa as a great person to work More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2015

Friendly, accommodating, and fast service. I walked in with a nail in my tire, i didn't have an appointment at all. They came right out and looked at my tire and said it can be fixed and it wo More

by bonniead330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 04, 2015

a few issues I have had a couple issues in the last few months w/ a vehicle purchased. 1. Came in for my first oil change. Waited one hour, then was told they o More

by jsullivan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
May 03, 2015

Columbia Ford Review The quality of the personnel that I have dealt with for the past few years has been excellent!!! Also this dealership has excellent service technician More

by lance123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Messier, Tony Mauro
May 03, 2015

Always ready when promised Columbia Ford understands how much we depend on our cars. They take good care of the customer and the car. This is why I go to Coumbis Ford. More

by tdsham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dylan
May 01, 2015

car pulling to the left received tire alignment. seems to be working ok. not sure if nail found in the tire the previous week had anything to do with it. More

by phillippisani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
May 01, 2015 -

Columbia Ford Kia responded

Glad we could keep you moving forward and straight ahead......

May 01, 2015

Damaged tire, no appointment badly damaged tire due to road hazard Saturday and went to temp spare. Showed up Service Dept. with no appointment. Tire unrepairable but they had o More

by Catfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2015 -

Columbia Ford Kia responded

Awesome, glad we had your tire in stock... And yes the food at The T-BIRD DINER is great !!

April 27, 2015

SALES AND SERVICE I have had nothing but good to say about Service and Sales. Steve Murphy s the MAN. As far as service they are very well trained at what they do. More

by ramman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven J. Murphy Sr.
April 27, 2015

Great service from great dealership The service department at Columbia Ford Lincoln Kia does a great job listening to my concerns when I drop the car off. I've never experienced that le More

by PETEinWILLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2015 -

Columbia Ford Kia responded

Never a bad thing to hear such positive feedback !!!! Glad you had a great experience, Michael Pahlas Service manager

April 26, 2015

The mechanic, Ryan, was very professional It was an amazing experience. The job was done quick and done right. Five stars to the employees at Columbia ford Kia. It's the best dealership around More

by Ryano21795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2015 -

Columbia Ford Kia responded

We'll let Ryan know that your happy with his work, the guys in the shop are the ones that keep the wheels rolling.... Michael Pahlas, Service Manager

...
136
...