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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,387 Reviews

1,387 Reviews of Columbia Ford Kia - Service Center

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October 02, 2021

I've dealt with Columbia for the last 25 years or so. Always a great experience, either buying vehicles or when service is needed. The service is always top notch and unlike some dealerships, you are a More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
September 24, 2021

All service reps were professional and friendly. I was greeted immediately and given an estimate of how long the service on my car would take. The estimate proved to be right on the mark. I waited in a More

by Kathym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

My experience was very good. My service was done in a timely manner. The service department was just great and when my service was finished they let me know if there were any issues upcoming. Very satisf More

by Lincoln, Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

Excellent service visit. Bobby took great care of us kept us well informed. Always enjoy visiting Columbia Ford ford service and breakfast at the Thunderbird Cafe. A+ More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

Replaced rear left quart panel, because of rust on my 2005 Nissan Titan. The Service and work was excellent. Also, the left rear panel required fixing, and they provided a resolution to the problem. More

by s_p_macdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

This is the second time my car was serviced there and it was a pleasure working with them. I received phone calls with updates if needed! More

by dlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

I love Dave the sales guy. Always makes me smile. I am always treated very well and appreciate the work they do for everyone... not just me. More

by pammunkelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Friendly staff and excellent service. I was greeted immediately upon entering service dept.. Work was performed as planned and completed as promised. They provided convenient after hours pick-up. More

by Robert D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose A.
August 31, 2021

The service center and the employees are great! Very comfortable waiting area and services are done within the stated timeframe. I highly recommend this dealership. More

by Mclark70
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Prompt polite service! A clean and friendly environment to wait in. Waiting time was even less than anticipated. The finished work was explained thoroughly. The price was outstanding! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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