Columbia Ford Kia - Service Center

Troubleshoot engine light I scheduled a service appointment to have the engine light problem analyzed and dropped of my F150 the evening before the service. I was told to plan I scheduled a service appointment to have the engine light problem analyzed and dropped of my F150 the evening before the service. I was told to plan on at lease one day without the vehicle. Much to my surprise, I got a call early the next morning that the truck was all set. Very prompt service!. More

Very pleased I have always trusted Columbia Ford for all services and dealership experiences. Everyone has always been pleasant and always there to provide you wit I have always trusted Columbia Ford for all services and dealership experiences. Everyone has always been pleasant and always there to provide you with any assistance that you may need. Thank you for being there More

Very smooth servicing in this crazy covid-19.times, I felt very safe the dealership was clean and sanitary. I also enjoyed great fast service felt very safe the dealership was clean and sanitary. I also enjoyed great fast service More

EMISSIONS RECALL THE RECALL UPDATE WENT THROUGH WILL NO ISSUES. WHERE THE PROBLEM LIES IS WITH THE SERVICE DEPARTMENT NOT KNOWING ABOUT THE PROPER PAPERWORK NEEDED BY THE RECALL UPDATE WENT THROUGH WILL NO ISSUES. WHERE THE PROBLEM LIES IS WITH THE SERVICE DEPARTMENT NOT KNOWING ABOUT THE PROPER PAPERWORK NEEDED BY THE CUSTOMER. IT TOOK FOUR (4) TELEPHONE CALLS TO GET IT SORTED OUT. MAYBE SOMEONE SHOULD OF INVESTIGATED THE INFORMATION THEY RECEIVED IN REGARDS TO THE RECALL TO MAKE SURE THE SERVICE DEPARTMENT PROVIDED THE CUSTOMER WITH THE PROPER CERTIFICATION REQUIRED BY THE STATE OF CONNECTICUT. IT STARTED WITH THE SERVICE MANAGER TO THE SERVICE REPRESENTATIVE UP THE THE NEXT MANAGER. More

Everyone is always very nice and helpful. Because of what is going on now I just dropped my car off and picked it up when it was done. Great Service! The people I talked to over the phone were Because of what is going on now I just dropped my car off and picked it up when it was done. Great Service! The people I talked to over the phone were very friendly and helpful! More

Everything went very well so blessed to be able to get my car serviced in these times of this Corona viruses going on right now. car serviced in these times of this Corona viruses going on right now. More

Satisfied customer. I had the pleasure of dealing with Mike Sorel, I found him to be very knowledgeable, helpful and thorough in explaining what was being done to repair I had the pleasure of dealing with Mike Sorel, I found him to be very knowledgeable, helpful and thorough in explaining what was being done to repair my vehicle.Thank you Mike for a job well done.I'm very satisfied. More

Excellent service I could not ask for better and more considerate service. I am always happy with the service at Columbia Ford. I especially appreciated that they pick I could not ask for better and more considerate service. I am always happy with the service at Columbia Ford. I especially appreciated that they picked up my car and returned it to me when I was unable to leave my house due to my husband’s illness. More

2012 F150 Service took longer than expected. I was tol45 minutes to an hour when I turned the keys over. Got them back an hour and a half later took longer than expected. I was tol45 minutes to an hour when I turned the keys over. Got them back an hour and a half later More

Great Service Always a pleasure doing business with Columbia Ford Kia. They took really good care of me and made me feel comfortable, no pressure sales and understa Always a pleasure doing business with Columbia Ford Kia. They took really good care of me and made me feel comfortable, no pressure sales and understanding my needs. More