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Columbia Ford Kia - Service Center

Columbia, CT

4.9
1,416 Reviews

1,416 Reviews of Columbia Ford Kia - Service Center

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October 27, 2019

Bobby is always extremely pleasant and easy to work with! I have been getting my service done for my 2013 Kia Sorento there for 6 years and will continue More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
October 27, 2019

No pressure service Found Bobby Eskey to be very informative and easy to communicate with. Work was completed as described and in time frame promised.. I would recommend More

by Robert D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2019

Falsification of maintenance Fourth time have caught technician falsifing multipoint inspection. Will not be using your maintenance facility anymore and would not recommend due co More

by Ford 150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Eskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Columbia Ford Kia responded

Ford 150,, We completley agree the documented paperwork be as accurate as the actual work done on your vehicle. Your concern with the specifications of the tire preasures is valid and should have been set to the correct preasure unless otherwise specified by the customer.We always stress in our monthly service meetings that importance of the paperwork and it's significance to our customers. Please feel free to concact me directly as your trust and business is very important to our dealership.. Michael Pahlas Service Manager...

October 25, 2019

Bobby was very considerate and helpful. The part I needed was on backorder. Bobby was very apologetic. When the part came in he sent someone to pick up my car and when the repair was done th More

by Dog mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

Fast great service I arrived early for my service and was happy that my truck was completed earlier also. Service was completed in very timely way. Great job thank you. More

by Pete M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasi Sakorafas, Rachel Rolli
October 18, 2019

Friendly service The work is always completed on time and the service department is always friendly and on top of things. I have two KIA's and go there for all of my s More

by Vangal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Landry
October 18, 2019

F350 service Service was excellent between service advisor, tech, and customer. Found a different problem sent photos of the issues so we could see the problem agr More

by Ford F-350 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Landry
October 17, 2019

Was there to get a free oil change The oil change and checking my car over was well I was happy with the result that I received everyone was very friendly an professional More

by egarriepy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rolli
October 16, 2019

6 month services check and oil change First time buying at Columbia Ford Kia, love my care and the experience I had buying it. Bobby helped me with my 6 month servcie check and oil change More

by Liv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2019

Excellent service and everyone is always very cordial. The service is excellent and always done in the time they tell me. If it's going to take extra time they let me know Everyone is very cordial and help More

by rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Landry
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