Columbia Ford Kia - Service Center

Great service! Good customer service. Nice lounge. I would recommend Columbia Ford to anyone. I always come back and they are quick with their service. Good customer service. Nice lounge. I would recommend Columbia Ford to anyone. I always come back and they are quick with their service. More

Quick Relaxed environment. Truly thought out with indoor and outdoor seating on a warm morning. Only downside was the cafe was closed. --Saturday only. Relaxed environment. Truly thought out with indoor and outdoor seating on a warm morning. Only downside was the cafe was closed. --Saturday only. Staff was super nice and kid friendly. Provided my daughter with Fish food!! More

My Experience Everything went very smoothly. No issues. Great service visit. My repairs were taken care of promptly. I was able to pick up my car the next day with Everything went very smoothly. No issues. Great service visit. My repairs were taken care of promptly. I was able to pick up my car the next day without a problem. More

Service Comfortable surroundings, friendly personal and professional and my salesman John Senick said hello to me ,while waiting for service. Blah, Blah, Bl Comfortable surroundings, friendly personal and professional and my salesman John Senick said hello to me ,while waiting for service. Blah, Blah, Blah, Blah, Blah, Blah!!! More

20 k service Excellent service. Joe scheduled me and obtained shuttle service to UConn in a timely manner. Returned to pick up vehicle via shuttle. Courteous drive Excellent service. Joe scheduled me and obtained shuttle service to UConn in a timely manner. Returned to pick up vehicle via shuttle. Courteous driver as well. More

Quick and easy! Decided to wait instead of dtop off at the last minute without any problems! My truck was serviced in exactly the time quoted. Thank you. Decided to wait instead of dtop off at the last minute without any problems! My truck was serviced in exactly the time quoted. Thank you. More

Professional from start to finish The employees were great friendly, professional, answered all my questions and did a great job. Did not purchase my vehicle there but will service it The employees were great friendly, professional, answered all my questions and did a great job. Did not purchase my vehicle there but will service it at Columbia ford. More

First class from start to finish. I've never worked with a more professional dealership--so efficient and responsive. (Not to mention the Thunderbird Cafe!) And the quality of repair I've never worked with a more professional dealership--so efficient and responsive. (Not to mention the Thunderbird Cafe!) And the quality of repair service is unmatched. I've had cars repaired by Paul Danieluk for more than 20 years. He's so thorough, expert, and honest--what more could you ask for in a Master Technician? I take all serious service problems to Columbia--nowhere else. More

Great Customer Service Extremely friendly service kept appointment time. Fast and efficient. Wonderful hospitality, and I really felt like my business was appreciated. Food Extremely friendly service kept appointment time. Fast and efficient. Wonderful hospitality, and I really felt like my business was appreciated. Food and service at the Thunderbird Café was excellent as well. More

Knowledge of an aging model I have an 05 Focus, manual transmission and this center advised me when the clutch was showing wear but did not pressure me to repair it right away as I have an 05 Focus, manual transmission and this center advised me when the clutch was showing wear but did not pressure me to repair it right away as it was not at a critical state. I was able to get an additional 7 months on the original clutch before making the decision to replace it last week when another part (not from this service center) failed. I always feel respected and taken care of by the folks at Columbia Ford Service Dept. Specific to this visit: Joe stayed in touch with updates on the repairs. Thank you! More