1,392 Reviews of Columbia Ford Kia - Service Center
April service For a busy Monday service was outstanding. My visit was for unscheduled repairs but still greeted with enthusiasm and concern in getting my car repair For a busy Monday service was outstanding. My visit was for unscheduled repairs but still greeted with enthusiasm and concern in getting my car repaired. Before leaving I was ask if I needed a ride home, I mentioned I did and due to distance to where I live and time needed to repair my car the service clerk contacted Enterprise rental who pick me up at the dealership. To me this speaks volumes for Columbia's customer service..I could have made the call myself but they made the arraignments for me. Would recommend Columbia Ford to anyone looking for repairs or for a new/used car/truck. Very pleased with this dealership. More
Always a Pleasure The services at Columbia Ford Kia is always excellent. The facility is comfortable, the time for completion of services is reasonable, and they are al The services at Columbia Ford Kia is always excellent. The facility is comfortable, the time for completion of services is reasonable, and they are always thorough. It's always a pleasure :) More
Very Good Customer Service Everyone was very friendly, great environment, realistic estimate on cost. Good enviroment. Very quick and dependable service. Verified I was satisfie Everyone was very friendly, great environment, realistic estimate on cost. Good enviroment. Very quick and dependable service. Verified I was satisfied with the work done on my car. More
Routine Service Great service. Comfortable area to wait. Customer service was excellent - pleasant staff. The Thunderbird Cafe is a nice touch. Would recommend Colu Great service. Comfortable area to wait. Customer service was excellent - pleasant staff. The Thunderbird Cafe is a nice touch. Would recommend Columbia Ford to others. More
Happy with service. They where quick and officiant. The waiting area was comfortable and clean for me and the little one. The little one enjoyed the fish. The waiting area was comfortable and clean for me and the little one. The little one enjoyed the fish. More
Shutter NOW FIXED Not happy with repair! Shutter is still there, I will be bringing back until it is one hundred percent repaired. It is not normal and must be fixed! Not happy with repair! Shutter is still there, I will be bringing back until it is one hundred percent repaired. It is not normal and must be fixed! UPDATE: Shutter has been fixed. Thank you Mike Pahlas and Technician Brian. JOB WELL DONE! They listened to my concerns and found a fix. More
Great service Went in for routine service. Joe berube was able to get me in right away. Truck was done when expected Joe did a great job as always. Went in for routine service. Joe berube was able to get me in right away. Truck was done when expected Joe did a great job as always. More
Fast and friendly Work was done in a short amount of time and service representative was friendly. Waiting area is very nice and free wifi is helpful. So I would come Work was done in a short amount of time and service representative was friendly. Waiting area is very nice and free wifi is helpful. So I would come back. More
Routine Maintenance Staff are very friendly and knowledgeable. From check in to finish I was treated by friendly staff. My work was done in a timely manner. Staff are very friendly and knowledgeable. From check in to finish I was treated by friendly staff. My work was done in a timely manner. More
Professional Staff The Staff served My Needs in the most Professional Manner. The Problems with the vehicle were Addressed and the Solutions presented in a Way I could U The Staff served My Needs in the most Professional Manner. The Problems with the vehicle were Addressed and the Solutions presented in a Way I could Understand. The Timeframe in which the Repairs were made was Excellent as well as the Work Performed. Monetary estimates were within Reason. All in All it was a Pleasure to have My Vehicle serviced at Colombia Ford. More