Columbia Hyundai - Service Center
Cincinnati, OH
597 Reviews of Columbia Hyundai - Service Center
The service was prompt at the appointment time. Customer lounge was comfortable. Customer service was friendly and thorough. Pleased with the outcome. Customer lounge was comfortable. Customer service was friendly and thorough. Pleased with the outcome. More
Prompt efficient service from the minute I checked in. Chuck Elliot answered all my questions and explained what was needed. The only issue is the last time I had my oil changed, I was told because I don Chuck Elliot answered all my questions and explained what was needed. The only issue is the last time I had my oil changed, I was told because I don't drive much, I still had two free oil changes regardless of how old my car is. I certainly understand what Chuck told me because 2 years had passed. The only reason I mention it is this can be misleading to some people. I was pretty sure that wasn't true. More
Ease of getting scheduled and getting out. Folks were very helpful and service oriented. I wish that they had valet service that would really help with scheduling ahead of time Folks were very helpful and service oriented. I wish that they had valet service that would really help with scheduling ahead of time More
Two calls to ask if I was satisfied with the service (one of which urged me to give 5s when I received this survey) before I even picked my car up. And when I went to pick it up it took them half an hour to of which urged me to give 5s when I received this survey) before I even picked my car up. And when I went to pick it up it took them half an hour to find the keys even though I told at least 3 people in the service dept that I would pick it up after hours on Saturday. More