Columbia Hyundai - Service Center

Incomplete info on engine replacement submission process, and warranty restrictions, resulting in me putting way more into the car than I would have. Engine is failing at under 100K miles - apparently not un and warranty restrictions, resulting in me putting way more into the car than I would have. Engine is failing at under 100K miles - apparently not uncommon in many Hyundai vehicles...I did agree to the extra work and prices, but should have had things stated clearly and written down prior to pursuing the process. More

I wish all Dealers were like Columbia Hyundai service department in every way PERIOD ! thank you department in every way PERIOD ! thank you More

Chuck Elliott made us feel like we were the most important people on the schedule. His communication was superb and his demeanor was professional and courteous. I would recommend Columbia Hyundai to important people on the schedule. His communication was superb and his demeanor was professional and courteous. I would recommend Columbia Hyundai to any Hyundai owner as a trustworthy, dependable dealership. We were very pleased with our experience. More

Very flexible on drop off and pickup. Very accommodating and friendly Kept in contact with me with updates. Great job. Very accommodating and friendly Kept in contact with me with updates. Great job. More

I love this dealership. No appointment needed for service. Always met with a happy greeting by a friendly staff member. The immaculate facility is impressive. No appointment needed for service. Always met with a happy greeting by a friendly staff member. The immaculate facility is impressive. More

Was in and out for the regular service (oil change, tire rotation, etc.) plus car wash in under 2 hours. Staff was courteous and helpful. rotation, etc.) plus car wash in under 2 hours. Staff was courteous and helpful. More

Genesis is a terrific car however I will not be purchasing another because of the poor service department. Took car in for a recall by appointment at 8 A.M. Was told it would take 3 to 5 hours a purchasing another because of the poor service department. Took car in for a recall by appointment at 8 A.M. Was told it would take 3 to 5 hours and they would call me when completed. I called several times starting at 3 p.m., left messages; no return calls Went and picked up car around 5 p.m. Couldn't fix; did not have part. Made new appointment for July 29, first available! More

Professional, thorough, upfront about cost, friendly, great snacks, keeps you posted about progress of seevice great snacks, keeps you posted about progress of seevice More

The necessary repairs were fine. My only problem was that the previous service manager told me it would take a couple of hours so I just said that I would wait for it while it was b My only problem was that the previous service manager told me it would take a couple of hours so I just said that I would wait for it while it was being serviced. The new service tech told me it could be as long as 4 hours. I would have had someone follow me out had I known it would have taken that long. More

It was a good experience with minimal wait time and great customer service. Will come back again. customer service. Will come back again. More