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Columbia Hyundai - Service Center

Cincinnati, OH

4.3
597 Reviews

597 Reviews of Columbia Hyundai - Service Center

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May 15, 2024

Efficient and friendly. It was easy to book an appointment with lots of availability and a decent work area to wait while your car is being worked on. More

by aduncanpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

My service was great! ! Everything was communicated and they got me out of there quick! More

by ALISONSCHNEIDER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 14, 2024

Technician did not check my tire pressure and my tire pressure indicator is still on. I will have to go to a gas station and check the pressures so my inidcator light will go off. More

by marty.egelston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Service department
May 13, 2024

Service was excellent in all areas especially working with Lynsey she was very helpful in every way More

by LRP173AIRBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Thank you for continuing consistent and excellent service with my vehicle! I happy to have built this relationship with the dealership. More

by RICOWEAVER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
May 13, 2024

Billing is not transparent and service maintenance is not as hyundai promised when selling the car. More

by Narendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 13, 2024

There were many delays and I was not proactively informed of the status of repairs. Car was there over a month and with one exception I was always having to initiate contact. Sometimes with no response. More

by TOM@ROSEFAMILYROOM.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 12, 2024

Austin has been very attentive to my concerns about my vehicles. Does a good job of coordinating and communicating with the techs and with me about what is needed. More

by TIMOTHY.HECKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland, Austin Conte in service; and Ken Ogden in sales
May 12, 2024

I have been dealing with them for 9 years ! They always do a great job, very professional and they really care about customer service! More

by SIENMICHAEL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Tech writer Eddie was great, waiting area was nice. Will return for any additional needs More

by be351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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