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Columbiana Chrysler Jeep Dodge Ram

Columbiana, OH

4.6
1,404 Reviews
Call Dealership (330) 482-4415
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100 Commerce Circle

Columbiana, OH

44408

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1,404 Reviews of Columbiana Chrysler Jeep Dodge Ram

October 19, 2021

Can’t say enough BAD things about this dealership. Can’t get any respect from any of them and when you reach out to a superior about an issue you never hear anything back. To me that means you don’t have th More

by Samantha
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rosta, Joey Clegg
Report | Print
Oct 19, 2021 -

Columbiana Chrysler Jeep Dodge Ram responded

Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (330) 482-4415. We hope to find a solution promptly.

Oct 19, 2021 -

Samantha responded

No thanks because you only care about satisfying your business and not your customer. The voicemail you left me saying you thought we had an agreement on a “solution” to the problem… it’s a shame when someone lies to you huh? We also had an agreement with you prior to the sale of a vehicle to us and that wasn’t followed through with. Now you didn’t wanna pay for what was agreed upon previously but we had to pay for to even get our vehicle back! BUT you’ll pay to have what happened reversed. That makes SO much sense. Apparently you’ll do anything to make sure we don’t get what was agreed upon originally, never have a return sale from us, and I’ll continue to leave my reviews everywhere I find possible so someone else doesn’t end up in this position.

October 19, 2021

Buying a car from Columbiana was a dream! We had the best sales person imaginable - Joe Clegg. He went above and beyond helping us to make her our decision very easy - purchasing our 2021 Jeep from Col More

by whims
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Allison, Joey Clegg, Clay Campfield
Report | Print
October 17, 2021

Joey made entire purchase enjoyable and wants the customer happy.. Very happy with my decision. Jason was also great to work with. More

by KEITHNORRIS1933
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Allison, Joey Clegg
Report | Print
October 08, 2021

Bob Frederick is always outstanding to deal with. Professional and honest. Nobody better in the business. More

by johngaetano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Frederick , Jason Allison, Clay Campfield
Report | Print
October 05, 2021

The service manager is one of the best I’ve ever dealt with —- Everyone we dealt with was courteous and responded in a professional manner. I would recommend this dealership to anyone. They did a fantast More

by bkos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Miller
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October 05, 2021

accommodating to get the deal done in the time frame that I had salesperson was on top of every detail More

by CRAIG74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff, Jason Allison
Report | Print
October 01, 2021

Great dealership! Friendly and easy to work with! I had an amazing experience and was able to get the truck that I wanted! More

by CORY21RICHARDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robertson, Jason Allison, Clay Campfield
Report | Print
September 30, 2021

They are always very polite. Great service department. Always get me in with in a week of me calling. More

by BECCAB9597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
September 29, 2021

Dealership is very clean. Was right in and out for an oil change. Staff was very pleasant More

by JANLS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
September 21, 2021

Tiffany went above and beyond holding the truck for me and being patient for me to show up to do the deal More

by tvtrimbur
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Chappel, Clay Campfield, Tiffany Cappelli
Report | Print
Sep 29, 2021 -

tvtrimbur responded

They want Bob and beyond to deliver the truck and meet all the expectations of the numbers

Sep 29, 2021 -

tvtrimbur responded

She wants and beyond to make the deal happen and was very patient waiting two weeks for me to arrive to get the truck

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