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Preston GM Superstore

4.6

72 Lifetime Reviews

3510 Wilmington Rd, New Castle, Pennsylvania 16105 Directions
Sales: (844) 283-8978

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72 Reviews of Preston GM Superstore

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November 12, 2018

"Smooth"

- Cruzer

Everything went smooth from the time I entered until the time I left. I started my process from the benefit hub to the dealership. Test drove with Ed because Brandon was off -- the Brandon took care o the rest.

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Recommend Dealer
Yes
Employees Worked With
Ed Desantis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jordan Hall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brandan
October 16, 2018

"Excellant service!!!"

- Jill and Mark

Grant was our salesman and helped us tremedously. No pressure and helped get me the car me and my husband needed. I reccomend them if you need a car.

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Recommend Dealer
Yes
Employees Worked With
Grant Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 01, 2018

"Great buying experience"

- George

Brandon & Steve are 2 of tthe nicest people I've ever dealt with. They both were very helpful, knowledgeable, quick and friendly. It has been a fantastic buying experience. Don't hesitate to shop here. Guys, thanks again! George

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Recommend Dealer
Yes
Employees Worked With
Steve Plyler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roberta Ferrari
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jaime Elliott
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brandon Balges
July 04, 2018

"Good experience at first time at Chevy Superstore."

- Duel exhaust Grandma

Jamie is who we were told to see. He passed us off to Brandon and I am thankful for that... Brandon is a true asset to the the Preston family !!! Right from the start he was a pleasure to do business with. Very easy to talk to. Answers all of the questions we had and is very knowledgeable!!!

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Recommend Dealer
Yes
Employees Worked With
Brandon Baltes
May 27, 2018

"Great service "

- Mtgo

Excellent service they helped me find a car that fit me and got me a good price on it. I would recommend them to anyone.

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Recommend Dealer
Yes
Employees Worked With
Rick Ferrari
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Grant Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 24, 2018

"Excellent service and very friendly"

- Debra Mazon

This was our first visit to Preston. Our sales person was Grant Wilson.We were extremely pleased with the knowledge and friendliness of both Grant and the financing staff. They are not pushy. They get the job done and you leave with what you wanted in a very timely manner. We would recommend them to anyone and we will be shopping there again.

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Recommend Dealer
Yes
Employees Worked With
Grant Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roberta Ferrari
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 20, 2018

"experience"

- 57 chevy

my visit to preston was pleasant I dealt with grant Wilson who was knowledgeable an friendlyan not pushy made me fill comfortable an took care ofme

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Recommend Dealer
Yes
Employees Worked With
Grant Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 17, 2018

"So very disappointed"

- Dalene Lawless

Received a phone call from Bobby because I was on the customer loyalty pull ahead list. Called him last Wednesday and again today..... no luck. Went in and saw Cody. Have made 5 phone calls and left messages on hid voice mail. Never heard back from him.... no luck. Guess I will take my business else where. Was looking to lease a Malibu this month.

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Recommend Dealer
No
Employees Worked With
Cody Stephens
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bobby Preston
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 27, 2018 -

Preston GM Superstore responded

thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Bobby Preston - 724-944-3416 ā€“ Owner

November 27, 2017

"Thankful!"

- Dame1007

Thankful for the guys over at Preston GM Superstore! Cody did an awesome job with presenting me the vehicle of my choice, great conversation and very honest! Jaime, Rick and Roberta did an awesome job with making sure I was approved and Iā€™m thankful they went over and beyond!

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Recommend Dealer
Yes
Employees Worked With
Cody Stephens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roberta Ferrari
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jaime Elliott
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Rick Busa
November 25, 2017

"Preston, your one stop shop! unbelievable service and staff!"

- motorhead

Everyone was great at Preston. By far the best experience we have had!!! Cody Stephens, Jordan Hall and the entire staff were excellent and friendly. The deals are unbelievable!!! I recommend to anyone!

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Customer Service
Quality of Work
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Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cody Stephens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jordan Hall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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