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Sales Department
At Columbiana Ford we like to keep things simple. We believe in high-end, personalized customer service; exceptional products and fair prices. While we may be a small dealership, it's our size and family values that allow us to stay efficient and dedicated to one-on-one customer service. In addition, having a small facility allows us to put our money right back into our inventory.
When we opened our doors in 1995, we dared to be different. Now when you shop at Columbiana Ford you will quickly notice our easy-going, straightforward approach to business. There are no high-pressure sales or gimmicks here. In fact, quite the opposite. At Columbiana Ford our sales team doesn't sell cars. Our customers know what they want and our team is simply here to ask questions and keep the car buying process smooth. Simply put, we believe the car shopping process should be easy, fun and hassle-free. That's exactly what you will find at Columbiana Ford.
Shopping for your dream car should be exciting and it's always important to have lots of options to choose from. Whether you have a new or used vehicle in mind, you will find a huge selection of both right here at Columbiana Ford. Our extensive selection is full of brand new Ford vehicles straight from the factory in addition to a wide array of used vehicles. We carry the F-150, Super Duty pickup, Cruze, Fusion and much more. Here you will also find a wide array of Ford Certified Pre-Owned vehicles. We also have a genuine Ford Service Department on site for all your automotive repair and service needs.
We want our customers to be able to bring home the vehicle they have always dreamed of. That's why we are proud to have a dedicated financing department on site. We work with a variety of financial institutions and lenders in order to provide our customers with plenty of financing options. Most importantly, we take the time to meet with you one-on-one in order to put together a tailored financing package that best fits your needs.
The Columbiana Ford team is here to help. Whether you have a few questions or simply want to browse our inventory, we encourage you to stop by. From all of us at Columbiana Ford, we look forward to meeting you!
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Columbiana Ford's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Top Reviewed Employees
Latest Reviews
April 16, 2021
"Rod was very personable & accommodating, & also very..."
- toothpickgeorge
Verified Customer
Rod was very personable & accommodating, & also very thorough in explaining all the features of my 2018 Escape. Liz in finance was pleasant, knowledgeable, & easy to work with. The reason my rating is not 5 stars is because I did not like the way I was treated by management.
Read MoreApril 15, 2021
"Very satisfied with service on our car, replacement of..."
- geniagromley Verified Customer
Very satisfied with service on our car, replacement of door latches on 2014 Ford Fusion Like the service, However the review page is annoying. Already filled this out before, I get it again.
Read MoreEmployees Worked With
April 15, 2021
"Kimberly was awesome and so was Terry and Russ!!! I LOVE..."
- belinda2 Verified Customer
Kimberly was awesome and so was Terry and Russ!!! I LOVE my Jeep Renegade!!! Would come back a purchase a vehicle again because of the family environment.
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Photos & Amenities
- Customer Lounge Area
- Cable TV
- Free Coffee
- Television
- Vending Machines
