Columbine Ford

This was an exceptional experience on many levels. It started out with Dustin contacting us to see what he could do for us, he asked a lot of questions to find out what we wanted. He encouraged us to loo started out with Dustin contacting us to see what he could do for us, he asked a lot of questions to find out what we wanted. He encouraged us to look at their website and see if there was anything we liked. He assured us he could help us even with our challenges. He worked very hard for us. We got the vehicle we wanted, got a fair price for our trade in and in a few short hours the deal was done. The experience gets better from a service after the sale stand point. We had an issue with a rip in the head liner and a door sensor that keep going off even when the door was closed. I had also asked about the condition of the tires because in our excitement we didn't realize what poor condition they were in. I truly believe it was an honest oversight on their part as well. They scheduled the door and headliner and with help from his manager they took full responsibility for the tires and replaced them at no charge to us. They gave my wife a car to drive back to Grand Junction and use while they took care of those 3 things. They even delivered our vehicle back to us in Grand Junction with a full tank of gas. As far as the tires go I had thought we might have to pay half at least and that was not the case. Car dealers have at times a unfair label that I don't need to describe. Dustin and the rest of Columbine Ford's team is very much about the customer because their action show it! More

They contacted us immediately - within an hour of our application - and then stayed in touch with us through the week, answering all of our questions. Dustin and James showed a lot of caring concern tow application - and then stayed in touch with us through the week, answering all of our questions. Dustin and James showed a lot of caring concern toward our situation and delivered as they said they would. We hope to do business with them again and we will (and have already) recommend them to others. More

best experience ever!JOSH DID A GREAT JOB VERY FRIENDLY WORKED HARD TO EARN OUR BUSINESS!WOULD RECOMEND TO OTHERS. COLUMMBINE HAD A GOOD SELECTION. WORKED HARD TO EARN OUR BUSINESS!WOULD RECOMEND TO OTHERS. COLUMMBINE HAD A GOOD SELECTION. More

On the 25th of October, 2013 I had a very pleasant car buying experience at Columbine Ford. Everything went smoothly, the team was very friendly ( I was able to meet Mr. Breslin an owner/manager, Josh an buying experience at Columbine Ford. Everything went smoothly, the team was very friendly ( I was able to meet Mr. Breslin an owner/manager, Josh and Jake Bowen who assisted directly with our new vehicle, and Curtis Smith in finance who was very knowledgable and personable), there was excellent agreement on figures all the way through finance, and I was able to acquire a great new Escape in no time at all. This dealer was a fine place to shop, and they offer some of the best values in the car industry. The power, handling, fuel efficiency, technology, and style rolled into the 2013 Escapes make it a top pick. I would definitely begin my search for a new Ford at Columbine in light of my recent experience. More

Josh was very friendly. He let us test drive a couple of vehicles and answered all questions. Was willing to stay late to work with us. I will go back the next time I need a vehicle vehicles and answered all questions. Was willing to stay late to work with us. I will go back the next time I need a vehicle More

Always a good experience dealing with Columbine Ford. Friendly and easy to talk to. No hard sell tactics. Jose was very helpful and informative. The credit department was efficient and had everything re Friendly and easy to talk to. No hard sell tactics. Jose was very helpful and informative. The credit department was efficient and had everything ready to go. We know we will always have good service at Columbine Ford. More

This was the best experience I have had buying a vehicle. I drove from Utah to get buy my vehicle. When I got there everything was exactly as I was told. There were no surprises and the customer service was I drove from Utah to get buy my vehicle. When I got there everything was exactly as I was told. There were no surprises and the customer service was outstanding. More

I hesitate to recommend as while the staff was great, there are issues with the vehicle being a Ford Certified Pre-owned vehicle. Car was picked up with 57k on it. No Ford Vehicle Inspection Checklist wa there are issues with the vehicle being a Ford Certified Pre-owned vehicle. Car was picked up with 57k on it. No Ford Vehicle Inspection Checklist was given, I printed a copy myself from Ford to go over. Appearance and cleanliness was good. The faults found were: Rear tires need to be replaced now. Less than 2/32 of tread and they are at the wear indicators. Original tires. Engine air filter was original and extremely dirty and no new filter replaced. This leads me to believe the entire engine checklist was skipped. Trunk had panels with missing screws and loose causing trunk rattles. No owners manual with vehicle. Vehicle came with 2 sets of keys/remote but only one key/remote provided. They didn't know what happened to the 2nd key, which also means you can't make a copy as you need both sets. Did not come with a full tank of gas, came with 1/8 of a tank. Wipers had to be replaced as they were bad. Had this vehicle been through the Inspection checklist and had I been provided one I'm sure some of these issues would not have occurred. But they did and it makes me very skeptical of their "Ford Certified" program and whether they actually adhere to Ford guidelines. Should you buy any used vehicle at Columbine Ford please do a through inspection of the vehicle and if it is Ford Certified ask and go over the checklist from start to finish. More

Excellent experience with Josh Bowen and Columbine Ford! Low (NO) pressure, great trade in allowance, no games or back and forth negotiating. Great value on the vehicle (and yes, I shopped several Ford Deal Low (NO) pressure, great trade in allowance, no games or back and forth negotiating. Great value on the vehicle (and yes, I shopped several Ford Dealers). Absolutely the best experience I've EVER had purchasing a vehicle -- from start to finish. I have purchased several vehicles from dealers in my time, and have ALWAYS dreaded walking on to the lot. The pressure to buy and then the pressure at the end to buy the extended warranty or this add on and that "extra" that isn't included in the price when sitting down to finalize the transaction has always been a source of contention for me. Not at Columbine Ford!! Yes, the extended warranty as well as an extended service plan was offered, but I declined. Not because I felt it wasn't of value, but because I wanted additional time to consider the options. Curtis didn't try to hard sell me on the plans, and furthermore streamlined the process so it was absolutely painless. Record time for being in and out of a finance department!! I am the third person in under two years, who has dealt with Josh in our circle of friends.Because of the experiences we've all enjoyed -- I'm certain that many more referals will be headed his / their way. I would STRONGLY encourage anyone considering buying a vehicle to visit Columbine Ford!! More

i had a wonderful experience at the ford columbine dealership, they were very friendly and got me into the car of my dreams. i defiantly recommend columbine ford to anyone that is looking for a good q dealership, they were very friendly and got me into the car of my dreams. i defiantly recommend columbine ford to anyone that is looking for a good quality used or new car. thank you so much for all you do for me. Josh copeland More