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Columbus Auto Source

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.6
155 Reviews
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2380 MORSE RD

Columbus, OH

43229

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Showing 155 reviews

September 22, 2023

4.5 years ago I purchased a minivan and when it was recently time to get a another vehicle I returned to Columbus Auto source. Andy, the owner, was great to work with. He didn't have what I wanted on h More

by mrsdavis526
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Christensen
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September 05, 2023

Andy was great to work with! He patiently walked me through the auto search process and found a car that met the specs in features and price! I truly appreciate all his efforts More

by bbixler313
Recommend Dealer
Yes
Employees Worked With
Andy Christensen
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August 18, 2023

Andy did a great search for me, saved me a bunch of time! He found the car I wanted.and was super working with me to get into my possession! Great experience and great people! And I love the car. More

by stevengran57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Christensen
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Aug 18, 2023 -

Columbus Auto Source responded

Thank you for your great review, Steve! It has been an honor working with you and the other members of your family over the past 20 years. A Christensen, Owner/Principal.

August 12, 2023

Forrest the car salesman is Amazing! But the finance manager and the dealership itself is Aweful !! More

by mytime307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DOUG SEAGLE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FORREST DISTERDICK
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Aug 12, 2023 -

Columbus Auto Source responded

We're sorry your experience wasn't as you expected. This is often times the case when someone provides false information.

Aug 12, 2023 -

Columbus Auto Source responded

We think Forrest is pretty special as well! As for our finance manager and the dealership as a whole, as the owner and overseer of the staff, I can assure you that your observations are skewed because we can only work with information given to us by our customers AND we have to assume that the information provided to us is accurate. If, after the information is processed, we find out that it is NOT accurate, we are unable to offer an experience that is desirable to both parties. We do not make lending decisions. That can only be done by the lenders we use to help our customers get financing. If they determine that our customer is not a good fit, then they reserve the right to deny financing. That is exactly what happened to you and it wouldn't matter if it was our dealership or any other dealership. The result would have been the same. Hopefully by knowing this, we hope you will re-assess your feelings about our operation. A Christensen, Owner/Principal.

August 07, 2023

So I gave them a great rating prior to finding all the issues with the car. I tried to go in a talk about my concerns and he told me that what they sold it as is. So watch buying as is cars from this deal More

by Just Chelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DOUG SEAGLE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE SLOAN
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Aug 18, 2023 -

Columbus Auto Source responded

Like all vehicles we offer, Miss Sparks purchased her vehicle "as is: from our dealership. She did purchase an "optional" vehicle protection plan (aka warranty/extended service contract) on the vehicle. Miss Sparks came back a week after the purchase stating there was something dragging beneath the vehicle and the air conditioning was not functioning properly. Because she had the vehicle for only a week, I told her we would be willing to offer a "goodwill" repair and take care of whatever was dragging beneath the car.  I then told her she would need an appointment to have the air conditioning issue examined. At that point she became verbally hostile and unreasonable, yelling, name calling, cursing and accusatory.  After a few minutes of this behavior, she was asked to leave which she refused to do, all the while screaming obscenities and accusations about how we knowingly sold her a "junk" car. She continued this behavior, so I told her I was calling the police, to which she replied "go ahead...they won't do anything", and continued her hostile behavior. She came back in in this past Tuesday and we attempted to address the undercarriage scraping noise, but once again became unruly and hostile when we asked her to leave the service shop area because of OSHA safety regulations. Miss Sparks is correct, that is not how we do business.  Furthermore we will not be held hostage by a person who doesn't know how to behave in a business environment in a civil manner. D. Seagle, General Manager

August 04, 2023

Forest and Doug were extremely professional and easy to work with. They made the car buying process a breeze! They listened to our needs and found us the best possible deal, and made trading in our old car More

by Jessikaseagle91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Christensen, FORREST DISTERDICK
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Aug 18, 2023 -

Columbus Auto Source responded

Thank you for taking the time to post a positive review of your experience, Jessika! Even though you are related to one of our staff members, you are still a "paying" customer and your satisfaction is just as important to us as anyone else who does business with us. Please spread the word to your friends and co-workers! A Christensen, Owner/Principal.

July 30, 2023

Very easy to work with. Was very helpful in making sure we were able to get the handicap van we needed. More

by irishbabe58
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FORREST DISTERDICK
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July 28, 2023

Steve made the process of buying a car very easy. Thank you for the great service. More

by Tylerb1405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEVE SLOAN
Report | Print
Jul 28, 2023 -

Columbus Auto Source responded

Thank you for taking the time to post such a nice review! We appreciate your input and the fact you came from a fair distance to purchase your "new" wheels. Please spread the word among your family, friends and co-workers so we can have an opportunity to help them as well. A Christensen, owner/principal.

June 30, 2023

Forrest was friendly, informative and easy to deal with. Car was in very good shape for a 2011. Would go back. More

by bbish440
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Christensen, FORREST DISTERDICK, Nick Christensen
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Jul 28, 2023 -

Columbus Auto Source responded

On behalf of Forrest and the rest of us at Columbus Auto Source, I thank you for your business and your wonderful review of your experience with us. Please come back again! A Christensen, owner/principal.

Jul 28, 2023 -

bbish440 responded

Keep doing what you're doing.

Jul 29, 2023 -

Columbus Auto Source responded

Thank you for your encouraging words!

June 29, 2023

Forrest was extremely friendly and knowledgeable! The entire team was very helpful and patient throughout the whole process! A decent inventory! I’m very happy with my purchase! More

by tyjsanders
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FORREST DISTERDICK
Report | Print
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