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Columbus Auto Source

DELAWARE, OH

Overview
Employees
Reviews
Vehicles
4.1
161 Reviews
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755 US HIGHWAY 23 N BLDG F

DELAWARE, OH

43015

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Showing 161 reviews

August 07, 2023

So I gave them a great rating prior to finding all the issues with the car. I tried to go in a talk about my concerns and he told me that what they sold it as is. So watch buying as is cars from this deal More

by Just Chelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DOUG SEAGLE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STEVE SLOAN
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Aug 18, 2023 -

Columbus Auto Source responded

Like all vehicles we offer, Miss Sparks purchased her vehicle "as is: from our dealership. She did purchase an "optional" vehicle protection plan (aka warranty/extended service contract) on the vehicle. Miss Sparks came back a week after the purchase stating there was something dragging beneath the vehicle and the air conditioning was not functioning properly. Because she had the vehicle for only a week, I told her we would be willing to offer a "goodwill" repair and take care of whatever was dragging beneath the car.  I then told her she would need an appointment to have the air conditioning issue examined. At that point she became verbally hostile and unreasonable, yelling, name calling, cursing and accusatory.  After a few minutes of this behavior, she was asked to leave which she refused to do, all the while screaming obscenities and accusations about how we knowingly sold her a "junk" car. She continued this behavior, so I told her I was calling the police, to which she replied "go ahead...they won't do anything", and continued her hostile behavior. She came back in in this past Tuesday and we attempted to address the undercarriage scraping noise, but once again became unruly and hostile when we asked her to leave the service shop area because of OSHA safety regulations. Miss Sparks is correct, that is not how we do business.  Furthermore we will not be held hostage by a person who doesn't know how to behave in a business environment in a civil manner. D. Seagle, General Manager

August 04, 2023

Forest and Doug were extremely professional and easy to work with. They made the car buying process a breeze! They listened to our needs and found us the best possible deal, and made trading in our old car More

by Jessikaseagle91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Christensen
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Aug 18, 2023 -

Columbus Auto Source responded

Thank you for taking the time to post a positive review of your experience, Jessika! Even though you are related to one of our staff members, you are still a "paying" customer and your satisfaction is just as important to us as anyone else who does business with us. Please spread the word to your friends and co-workers! A Christensen, Owner/Principal.

July 30, 2023

Very easy to work with. Was very helpful in making sure we were able to get the handicap van we needed. More

by irishbabe58
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 28, 2023

Steve made the process of buying a car very easy. Thank you for the great service. More

by Tylerb1405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEVE SLOAN
Report | Print
Jul 28, 2023 -

Columbus Auto Source responded

Thank you for taking the time to post such a nice review! We appreciate your input and the fact you came from a fair distance to purchase your "new" wheels. Please spread the word among your family, friends and co-workers so we can have an opportunity to help them as well. A Christensen, owner/principal.

June 30, 2023

Forrest was friendly, informative and easy to deal with. Car was in very good shape for a 2011. Would go back. More

by bbish440
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Christensen, Nick Christensen
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Jul 28, 2023 -

Columbus Auto Source responded

On behalf of Forrest and the rest of us at Columbus Auto Source, I thank you for your business and your wonderful review of your experience with us. Please come back again! A Christensen, owner/principal.

Jul 28, 2023 -

bbish440 responded

Keep doing what you're doing.

Jul 29, 2023 -

Columbus Auto Source responded

Thank you for your encouraging words!

June 29, 2023

Forrest was extremely friendly and knowledgeable! The entire team was very helpful and patient throughout the whole process! A decent inventory! I’m very happy with my purchase! More

by tyjsanders
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 11, 2023

These guys re honest and not pushy at all, bought my ford escape 2016 model and I m very pleased about my purchase. Boris so friendly guy, they fixed the back up camera as promised effectively. More

by bdimmie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 29, 2023

They always take great care of us at Columbus Auto Source! This is the third vehicle we’ve gotten from them and we keep coming back. Thanks for always being honest and taking care of your customers! More

by lyssafisherrogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2023

Great service and better people. All around this has been my favorite shop and detailer sense I have owned a vehicle. More

by charlesmeier2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Christensen, Nick Christensen
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February 26, 2023

Good at xxxx an I was very very happy an I like my car happy More

by Missfree1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FORREST DISTERDICK
5.0
This rating includes all reviews, with more weight given to recent reviews.
DOUG SEAGLE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Christensen, Nick Christensen
Report | Print
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