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Commonwealth Honda - Service Center

4.8

445 Lifetime Service Reviews

6 Commonwealth Dr, Lawrence, Massachusetts 01841

445 Reviews of Commonwealth Honda - Service Center

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October 13, 2019

"Great work"

- Duq

Kept me informed when something came up with car. Time given was accurate, even with the extra repair. Very happy with the overall operation and trust the people who work here

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Yes
Employees Worked With
October 05, 2019

"Excellent customer service "

- Malik

I had a great experience with Tish. She is very knowledgeable and friendly. I gave her 5 stars because Tish Sampson who is the Service Manager, was very helpful in explaining what needed to be done on my car to fix it. They were able to diagnose the problem, order the parts, and have my car ready. My rating is due to the excellent professionalism and customer service skills Tish Sampson represents. I will continue to bring my car to Commonwealth for future services. Always satisfied with Commonwealth Honda Service Dept!! I recommend them! Thank You so much Tish and Team!! Malik

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Yes
Employees Worked With
September 13, 2019

"First time ever visit."

- Magda D.

My rating is due the excellent professionalism and customer service skills Justin xxxxx represents. I will continue to bring my car to Commonwealth for services.

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Yes
Employees Worked With
September 11, 2019

"Helpful staff"

- michelleshuster

Jason, my service advisor, was very helpful in explaining what needed to be done on my car to fix it. I needed my power steering hose replaced and my cruise control fixed so my car had to be towed to the dealership. They were able to fit in my car and diagnose the problems, order parts, and have my car ready the next day.

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Yes
Employees Worked With
September 04, 2019

"“Buddy “ Service Dept "

- Brian

“Buddy “ Service Dept Employee was great! Gave me 10% off first responder discount. Got me out quickly!!!!! Always satisfied with Comm Honda Service Dept!!!!! I recommend them!

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Yes
Employees Worked With
Other Employees : Justin xxxxx Service Dept Aces always takes care of me.
August 01, 2019

"Great Maintenance Service!"

- FloDan17

Everything went very smoothly from scheduling the service, to dropping off my vehicle the night before and to receiving a timely phone call alerting me that my vehicle had been serviced and was ready to be picked up.

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Yes
Employees Worked With
Kenneth Rodriguez
July 16, 2019

"Service Visit for my SUV"

- suv1344

No appointment just drive in for oil change and tire rotation around 5 PM. I was told about 2 hours which was fine as I would read my book in lounge. I like that no other services were asked for me to purchase. I love the new free car wash. That is a great addition when you come. Now if they vacummed and did windows that would be great. lol I took about 1 1/2 hours. I always come back.

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Yes
Employees Worked With
July 10, 2019

"Thank you!"

- Lakeyshad

Thank you Jason for helping me today. Everything was fixed that i had previous issues with and I’m extremely satisfied with your customer service!

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Yes
Employees Worked With
July 10, 2019

"Great Service"

- Beetzoid

I was at Commonwealth Honda yesterday for an oil change. I was told it would be a two hour wait and I was so pleased when they got it done in just over an hour. Fabulous service department

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Yes
Employees Worked With
July 02, 2019

"Great service"

- Honda14

transparency in pricing and service details - no unnecessary additions. Timely appointments and Overall great service. Would definitely recommend taking your car for service at this dealer.

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Yes
Employees Worked With
Jul 04, 2019 -

Commonwealth Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

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