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Commonwealth Kia

Lawrence, MA

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554 Reviews

2 Commonwealth Drive

Lawrence, MA

01841

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554 Reviews of Commonwealth Kia

May 07, 2024

I believe the guy this sold me. The car was a good guy, but the guy they sent me to afterwards give me a low blowing offer for my vehicle trading only gave me $17,000 with mint cond More

by johnbflemings111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ivan Lovera, Josh Palmieri
January 30, 2024

Commonwealth Motors sold me a car in December of 2023. I was promised a windshield replacement, a touch up paint on the hood, along with replacement vehicle while it was being fixed. Soon after I discove More

by dee.oneil74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ivan Lovera, Josh Palmieri
June 12, 2022

Visited their dealership looking for a’22 Soul. They didn’t have the car that I was told was on the lot. Said they would search for it. Added a market adjustment of $2500. Lowballed my trade. Found More

by Kyarv45
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Padilla
December 21, 2020

I sent in an inquiry for a telluride I found on their website listed for $42K. Michelle Godin responded. She went on to tell me that to lease this car would be $6100 down and $700/month!!! As could ima More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Godin and Lamar Mclaughlin
January 18, 2020

Had an emergency issue with my vehicle and had it towed to closer dealership to stay within roadside assistance mileage. Commonwealth paid for the rental and took care of all issues. More

by arbo4298
Recommend Dealer
Yes
Employees Worked With
Sarah Lord
Jan 21, 2020 -

Commonwealth Kia responded

Thank you for your review. I am pleased to hear our team could provide you with an overall positive experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

December 18, 2019

Top Notch Our experience began with email information from Cassandra, who checked in consistently and updated us on pricing and availability. Our sales person w More

by Jaime D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Finance; Cassandra online marketing, Ivan Lovera
Dec 19, 2019 -

Commonwealth Kia responded

Jaime, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Commonwealth Kia satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

November 01, 2019

Personable sales person. Felt like I got a good deal on my trade in and on the used car I purchased. Whole process went smoothly. More

by BobG
Recommend Dealer
Yes
Employees Worked With
Robert Nerden
Nov 07, 2019 -

Commonwealth Kia responded

Thank you for the great review. I am glad to hear our team could provide you with an overall positive experience. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

July 25, 2019

Excellent Service Thank you Zeke for amazing service. Would never have thought to look at a VW. You found everything I needed in my car. Thank you thank you!!! More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezequiel (Zeke) Echevarria
Jul 28, 2019 -

Commonwealth Kia responded

Liz, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your new car! We hope to see you back for scheduled maintenance or anything else we can help you with! Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

July 02, 2019

Easy and pleasant Knowledgeable and no pressure sale person made buying the vehicle easy and a great experience. This is my second vehicle I bought at commonwealth Kia More

by Jim c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Lovera, Eric Krist
Jul 03, 2019 -

Commonwealth Kia responded

Thank you for leaving us this great review, Jim. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

June 30, 2019

Very Helpful My experience was a blessing. Zeke was so helpful and informational !! Finance was so quick and easy !! Brand new car in 1 day ! They took care of eve More

by Leese777
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ezequiel (Zeke) Echevarria, Eric Krist
Jul 01, 2019 -

Commonwealth Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

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