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Commonwealth Volkswagen

Lawrence, MA

4.6
453 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

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453 Reviews of Commonwealth Volkswagen

April 30, 2015

2nd time around I bought a 2011 Jetta from Commonwealth and now 2nd time around, a 2015 Tiguan. They are simply the best from the start of the sale to the finish. More

by Theresa T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Palmieri, Dennis Millman, Reggie Miller
May 01, 2015 -

Commonwealth Volkswagen responded

Thank you for providing us with feedback regarding your recent visit, Theresa! Our team works hard to keep our customers coming back to Commonwealth Auto and it’s great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Tiguan! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 14, 2015

Wonderful Experience No one likes to go car shopping. Half of the time it's a complete headache but Manny from Commonwealth Volkswagen was extremely helpful. He went above More

by KimberlyN116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 15, 2015 -

Commonwealth Volkswagen responded

Thank you for taking the time to share with us, Kimberly! The goal of the Commonwealth Auto team is to ensure a painless and enjoyable purchasing process for each of our customers and it’s delightful to know that Manny was able to satisfy that. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 13, 2015

Fantastic! Bob from Commonwealth Kia and Mark from Commonwealth Volkswagen were extremely helpful in helping me find the right car for my family and me. I found More

by KJB83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Nerden
Apr 14, 2015 -

Commonwealth Volkswagen responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Bob and Mark was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 08, 2015

VW Team does it all!! When I started the process of purchasing a new car, I started at VW. I ended up with a Chevy, but the VW team helped me through the entire process. More

by Krossrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau, Dennis Millman, Andrew Mercer-Medeiros
March 28, 2015

VW Jetta purchase My fiance and I came here knowing what we wanted. We were in and out of the dealership within a few hours with a great deal and friendly experience! More

by tmachado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al
March 06, 2015

Great Cars, Great Experience! Holly Setiadi, the Sales Assistant who sold us our new Jetta TDI SEL was wonderful. He was not a typical car salesman; very low key. He answered que More

by Mrs. Abbasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Setiadi
Mar 09, 2015 -

Commonwealth Volkswagen responded

It was a pleasure to read about your recent purchase experience. Congratulations on your new car! Holly is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied Commonwealth Auto customer. Thank you for your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

February 26, 2015

Pedro "Awesome experience! " True testament of team work and why Charlie is saying shop us last. High standards! everyone was involve in the process to ma More

by pnstevan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Clark, Mark , Dennis Millman, Jeffrey Mercedes
Feb 27, 2015 -

Commonwealth Volkswagen responded

Thank you for leaving us this great feedback and for your loyal business! We pride ourselves on offering high quality customer service, and we're thrilled to hear that we could make your car shopping experience so wonderful! Thank you for your business and we look forward to seeing you again in the future! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 27, 2015

VERY happy! We called this dealership knowing the exact car we were looking for and about what we hoped to pay for it. They were wonderful help over the phone, n More

by kdrider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred, Dennis Millman
Jan 28, 2015 -

Commonwealth Volkswagen responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again. Take care! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 03, 2015

Best car buying experience.......EVER,,,, Bought a car on my second visit to Commonwealth. Had the extreme pleasure of meeting Jeff Mercedes on my first visit when I was "just looking" and not More

by Melanie
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau, Jeffrey Mercedes
Jan 05, 2015 -

Commonwealth Volkswagen responded

What an enjoyable review to read, Melanie! It is reassuring to know that Jeff and Marc provided you with a hassle-free and welcoming shopping experience. Commonwealth Auto’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 02, 2015

Awsome experience! This was the first time I've bought a new car and I am glad to say I went to commonwealth. Everyone there was patient and extremely nice. They went ab More

by Jen
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau, Jeffrey Mercedes
Jan 05, 2015 -

Commonwealth Volkswagen responded

Jen, it was a pleasure to read about your first buying experience. Congratulations on your new car! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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