Community Ford

I am most impressed with the respect I was given on both occassions that I visited Community Ford. I knew the vehicle I wanted; Craig was immensely supportive, knowledgeable, and dilegently worked with me t occassions that I visited Community Ford. I knew the vehicle I wanted; Craig was immensely supportive, knowledgeable, and dilegently worked with me to make the sale happen for me. The interim finance guy, however, wrote up the paperwork incorrectly; this was not realized on my part for 2wks! I called Craig, he got their regular finance guy, Gary, and their general manager and they all worked together to make it RIGHT for me! I'm not sure any other dealership would have done that. I recommend Community Ford if you're looking for new, used, Ford, or any other make of car they have on the lot! AND I love my Volvo Hardtop Convertible! Community will be servicing my car, as well. More

Joel and his staff took care of my service problem. I felt very welcome from the time that I entered the building to the time that I left. No matter what brand of car you have, I would recommend their pl felt very welcome from the time that I entered the building to the time that I left. No matter what brand of car you have, I would recommend their place for service. More

Faulty workmanship on our 99 Ford F350. Fuel line was repaired by Ford and when the same problem happened again they said it was out of warranty. Its not a common thing that a fuel line should need to b repaired by Ford and when the same problem happened again they said it was out of warranty. Its not a common thing that a fuel line should need to be replaced. Also, they charged a diagnostic fee for looking at it without notifying us that would be the case when I dropped it off. More

DO NOT USE THIS DEALERSHIP FOR SERVICE! I took my car in for it's a/c blower fan shorting out. So they charged me 282 dollars to replace it. It worked for 2 and half months and began shorting out again. I t for it's a/c blower fan shorting out. So they charged me 282 dollars to replace it. It worked for 2 and half months and began shorting out again. I took it to an different mechanic to inspect. His findings were the electrical systems and relays were sound, and that the blower motor was bad. I reported this to Ford and asked them to fix the problem. They insisted it was a bad relay. I told them the relay was fine the day before and they said that was impossible. I gave them the findings of the other mechanic, and the service manager proceeded to get huffy and defensive over the phone. I asked how the relay was fine the day before and suddenly was bad now, and he said it was an intermittent problem. I said I didn't understand. He said, "That's not surprising." He then got more defensive and said I could pay them to fix it (again) or come get it. BAD SERVICE, BAD ATTITUDES, BAD DEAL. More

Very friendly and competent staff. We enjoyed buying our used Chevrolet Cobalt at this Dealership. We definitely would recommend this Dealership to friends and family. used Chevrolet Cobalt at this Dealership. We definitely would recommend this Dealership to friends and family. More

My experience was great. I went in on a mission for a certain car, they dropped the price by $3,000 for an intent deal and I got exactly what I expected out of my trade-in. They were very helpful. They e certain car, they dropped the price by $3,000 for an intent deal and I got exactly what I expected out of my trade-in. They were very helpful. They even let me remove my sound system from my trade-in and never dropped it's price! Thank you fr a great experience. Nick More

We drove one and a half hours to look at a vehicle we found on the internet. This was our first ever visit to Community Ford. When we got there we found a couple of other vehicles that we wanted to tes found on the internet. This was our first ever visit to Community Ford. When we got there we found a couple of other vehicles that we wanted to test drive. Even though it was late and getting close to their closing time, they were happy to let us drive whatever we wanted. We actually decided to buy a 2007 Mercury Mountaineer, which was a few years newer than the 2004 Mountaineer that we actually drove up there to look at. Craig Stewart was very down to earth and easy to talk with. He made us feel comfortable in the decision we were making. We traded in a 2007 Jeep Grand Cherokee and received above book price for our vehicle. Craig and his associates were very willing to help us in any way they could, and even stayed after hours to make sure we drove home in the Mountaineer. I would recommend this dealership to anyone who is considering buying a used or new vehicle! Sincerely, Robyn and Jeff Greiwe Greensburg, Indiana More

I was very pleased with how responsive and polite they were. They were eager to help and please. I will do business with them again in the future. The 2 Craig's were knowledgeable and helpful. I shopped o were. They were eager to help and please. I will do business with them again in the future. The 2 Craig's were knowledgeable and helpful. I shopped online first and it was nice to just walk in and they knew what I wanted. More

I had contacted Craig Stewart on-line about the purchase of a 2010 Ford Ranger 4by4 w/crew cab. When I got there to take a look at what they had the truck in question was not there. I was told it was sent t of a 2010 Ford Ranger 4by4 w/crew cab. When I got there to take a look at what they had the truck in question was not there. I was told it was sent to their sister dealership. Since they were having a liquidation sale on used vehicles I began looking at full size trucks. I had a 02 F150 XLT to trade in. I talked to Craig about 5 differant trucks I would be interested in. The trade in value of my truck was told to me before Craig and I took the first three trucks out for test drive upon returning the used car appraiser asked me what the trick was to starting my truck. Wouldn't you know it the fuel pump went out as it sat in their parking lot. I went to the service dept. and told them I would like it fixed but, to hang on until I returned. I went and drove two more trucks and decided to buy 08 Silverado. The price given to me was acceptable for the truck I picked out. The trade in quote was still the same even though the truck I drove in sat there in need of fuel pump. The people I worked with were plesant to work with, no hassles, no pressure! Good Dealership. Thanks Craig. Any future business will be directed your way. Murph More

I recently purchased a 2011 Ford Focus from Community Ford In Mooresville and I could not be more pleased, both with the car and with the great customer service I recieved. I email the dealership throug Ford In Mooresville and I could not be more pleased, both with the car and with the great customer service I recieved. I email the dealership through their website with some general questions and Craig Stewart immediately responded to me and answered my questions. And from the time I went in to test drive the car, all the way through the sale, he was just as helpful. He was never pushy, never used the sometimes typcial high pressure approach, he just worked with me to help me get the car I wanted. Mr. Kelley in the finance department was also very easy to deal with. I have also used their service department in the past for my other cars and they have been nothing but polite and professional and they get the job done! Great dealership with great employees! Penny Moore More