Community Honda

Fast and reliable They are always prompt and friendly. I had to have a warranty issue addressed and new keys made and they were wonderful to work with! They are always prompt and friendly. I had to have a warranty issue addressed and new keys made and they were wonderful to work with! More

Great service! Excellent service. Very good communication and understanding of my needs. Engages customer in a positive manner. Understands customers time is impo Excellent service. Very good communication and understanding of my needs. Engages customer in a positive manner. Understands customers time is important. Friendly staff and very clean facilities. More

Very satisfied with my experience buying another Honda I knew what I wanted and they were very helpful with answering questions etc. Very friendly atmosphere and I would recommend them to anyone. The servi I knew what I wanted and they were very helpful with answering questions etc. Very friendly atmosphere and I would recommend them to anyone. The service department is excellent and I have lots of trust in Sam that handles all of my service needed on my past vehicle. More

Dishonest, feel like we dodged a bullet not buying from them We had the opportunity to work with Community at two of their locations over about a month. We were in search of a new vehicle but then had an acciden We had the opportunity to work with Community at two of their locations over about a month. We were in search of a new vehicle but then had an accident which totaled our family vehicle so our needs changed. If I had just worked with the sales people this would have been a 5 star review. We worked with a few different sales people as our needs changed & they were all professional & they worked hard to find us a vehicle that was a perfect fit. With 5 kids the last thing I want is to jump into a new vehicle that's not exactly what we need & want. Our big disappointment was with Kevin in finance. Every time we spoke to him he made us feel like his only concern was to get us to come in & sign paperwork on any vehicle even if it wasn't a good fit for us. He tried to convince us to buy a brand new Honda Civic that we were approved for AFTER we told him our family mini van was totaled and we needed to look at options for replacing it. A Civic for a family of 7? Worst of all when the sales people found us an almost perfect option on a beautiful used mini van Kevin lied to us when we asked him specifically if they had checked a certain feature on the vehicle. When we checked it ourselves & pointed out that he had been dishonest with us he blew it off and didn't even apologize for his dishonesty. I explained to him that we felt committed to working with Community over other dealerships with similar, lower priced vehicles, after the sales people had worked so hard to help us but he really frustrated us when he deliberately mislead us and he had NO response. No, I'm sorry, my mistake, I understand & we appreciate you sticking with us, nothing! He argued with us about the feature in the vehicle asking why it wasn't good enough for our family instead of asking how we could make it a perfect fit. He tried to include an extended warrantee on our purchase agreement after we had told him a few times that we didn't want it. We ended up financing through a local credit union after we got an interest rate that was 9% LOWER than the rate Kevin got us approved for! I didn't really appreciate the way the handle some other things that came up but since I have limited experience with the other issues & limited knowledge on the best way to handle them I'll reserve my feedback. The last straw for us was the day we went in to purchase the vehicle. We sat down with Nate (our awesome sales person) & outlines what we thought would be a good deal. He said he needed to speak with Sam (who we assumed to be a manager). While we were waiting and sitting in the showroom we heard someone yell loudly "they either take it home today or the deal is dead!" Then moments later the same voice screamed "Get out of my office!" Kevin & Nate both walked out of an office at that point and we decided we had heard enough. It was disappointing to hear a manager speak so unprofessionally to their employees & I wouldn't want to take my chances being their customer. We left & bought a vehicle elsewhere. The day after we bought our new vehicle something came up that needed fixed & the dealership we worked with fixed it immediately & gave us a vehicle to drive during the repair. We both agreed we were glad we didn't work with Community because we doubted they would have handled the situation as well. More

3rd lease Great service. Salesman was very informative and helpful during the process. My third time leasing was a breeze and am happy with my decision. Thanks. Great service. Salesman was very informative and helpful during the process. My third time leasing was a breeze and am happy with my decision. Thanks. More

Professional, beyond helpful, well informed, amd very nice! Employees are very knowledgeable, beyond helpful amd easy to work with. They care about you and they are amazing! They enjoy what they do and are a g Employees are very knowledgeable, beyond helpful amd easy to work with. They care about you and they are amazing! They enjoy what they do and are a great help to picking out a car. More

Bought a civic from mr. Creighton. I was treated with respect there. They have a large selection of vehicles to choose from. They made it easy for me to choose what fit my needs. I was treated with respect there. They have a large selection of vehicles to choose from. They made it easy for me to choose what fit my needs. More

Best salesman in town! Brandon did everything he could to make sure we got the best car and deal we could. He is pretty amazing!! Since purchase he has done everything he co Brandon did everything he could to make sure we got the best car and deal we could. He is pretty amazing!! Since purchase he has done everything he could to make sure we were serviced appropriately. More